I have applied for azure students and entered valid university email and selected my suniversity from the dropdown list of schools but it says "Unable to confirm your University ID"

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I have applied for azure students and entered valid university email and selected my suniversity from the dropdown list of schools but it says "Unable to confirm your University ID"

Malghalara Ahmad 0

I have applied for azure students and entered valid university email and selected my suniversity from the dropdown list of schools but it says "Unable to confirm your University ID" and I meet the requirements here: Azure for Students

Azure for Students is available only to students who meet the following requirements. You must affirm that you are age 18 or older and attend an accredited, degree-granting two-year or four-year educational institution where you’re a full-time student. You must verify your academic status through your organization’s email address. This offer is not available for use in a massive open online course (MOOC) or in other professional trainings from for-profit organizations. This offer is limited to one Azure for Students subscription per eligible customer, is non-transferable, and cannot be combined with any other offer unless otherwise permitted by Microsoft. Azure for Students has a limited supply of activations and the offer is available only while supplies last. Microsoft may terminate this offer at our sole discretion. Other restrictions may apply.

Bharath Y P 500 Reputation points Microsoft External Staff Moderator

2025-08-28T10:21:26.34+00:00
Hello Malghalara Ahmad,

You tried to sign up for Azure for Students with a valid university email and chose your school from the dropdown, but you got: "Unable to confirm your University ID." You also state you meet the eligibility requirements.

Azure for Students requires verification of academic status via a university email from an accredited institution for those aged 18 or older. Errors in this process usually point to problems with email or institutional verification, not eligibility itself.

Hare a few steps you can take to resolve it:

Confirm Your Eligibility: Verify that you fulfill the requirements in order to be eligible for the Azure student offer. Typically, this calls for registration in an approved school and an active university email account (such as one ending in.edu).

Use Your Official University Email: Microsoft relies on your university email to confirm enrollment. Double-check that you've entered it correctly and that it's the one officially provided by your institution.

Submit Supporting Documents: If email verification is unsuccessful, Azure may allow you to upload documents manually. You can provide:

A valid student ID

Proof of current enrollment

Any official documentation issued by your university

Check Your University's Participation: Some institutions may not be registered in Microsoft’s verification system. If you're unsure, reach out to your university’s IT department or administration to confirm whether your school is part of the program.

Contact University Support: Reach out to your university's IT support or student services. They can assist in verifying your ID and resolving any issues.

If you meet these requirements, the best bet is to create a support request:

https://azure.microsoft.com/support/create-ticket/

Hope this helps. and please feel free to reach out if you have any further questions.

Your answer

Bharath Y P 500 Reputation points Microsoft External Staff Moderator

2025-08-28T10:21:26.34+00:00

Hello Malghalara Ahmad,

You tried to sign up for Azure for Students with a valid university email and chose your school from the dropdown, but you got: "Unable to confirm your University ID." You also state you meet the eligibility requirements.

Azure for Students requires verification of academic status via a university email from an accredited institution for those aged 18 or older. Errors in this process usually point to problems with email or institutional verification, not eligibility itself.

Hare a few steps you can take to resolve it:

Confirm Your Eligibility: Verify that you fulfill the requirements in order to be eligible for the Azure student offer. Typically, this calls for registration in an approved school and an active university email account (such as one ending in.edu).

Use Your Official University Email: Microsoft relies on your university email to confirm enrollment. Double-check that you've entered it correctly and that it's the one officially provided by your institution.

Submit Supporting Documents: If email verification is unsuccessful, Azure may allow you to upload documents manually. You can provide:

A valid student ID

Proof of current enrollment

Any official documentation issued by your university

Check Your University's Participation: Some institutions may not be registered in Microsoft’s verification system. If you're unsure, reach out to your university’s IT department or administration to confirm whether your school is part of the program.

Contact University Support: Reach out to your university's IT support or student services. They can assist in verifying your ID and resolving any issues.

If you meet these requirements, the best bet is to create a support request:

https://azure.microsoft.com/support/create-ticket/

Hope this helps. and please feel free to reach out if you have any further questions.

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I have applied for azure students and entered valid university email and selected my suniversity from the dropdown list of schools but it says "Unable to confirm your University ID"

Your answer