I tried to install office with OTD But its crash

Hp Pavilion G6 20 Reputation points
2025-08-27T17:42:15.5066667+00:00

Annotation 2025-08-27 103624

Its not opening i tried so many ways but it not works who help me!

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
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  1. Gabriel-N 4,645 Reputation points Microsoft External Staff Moderator
    2025-08-28T01:08:04.8233333+00:00

    Hi Hp Pavilion G6

    Thank you for posting your question on the Microsoft Q&A forum.

    From the screenshot you shared, I noticed the error code 30033-2016 (0). This error has an official troubleshooting guide available here: Error Code 30033 When Installing Office Please try the steps outlined in that article, as they’ve been verified and found helpful by other users.

    Additionally, I recommend reviewing the installation steps when using the Office Deployment Tool (ODT) to ensure everything is set up correctly: Use the Office Offline Installer

    For smoother installation, consider switching to a different internet connection. Many users have reported that using a mobile hotspot or alternative network helped bypass this error.

    If the issue persists, you can try the following commands to reset your internet settings:

    • Flush DNS: ipconfig /flushdns
    • Reset Internet Explorer settings: RunDll32.exe InetCpl.cpl,ResetIEtoDefaults

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    User's image

    In the worst-case scenario, creating a new Windows user profile might help resolve the issue.

    Hope this information is helpful and makes the installation process smoother.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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