Windows 11 Pro copy to default profile greyed out

Rodney Wilsoncroft 0 Reputation points
2025-08-27T18:43:13.1466667+00:00

I'm creating an image and I would like any new user that logs into the machine to receive a modified default profile. Once I create the user profile, I cannot copy the profile to the default user profile. I'm trying to use control panel, system, advanced system settings, profiles, and the "copy to" is greyed out. How can I modify the default user profile so that all users have the same profile settings? Windows 11 Professional.

Windows for business | Windows Client for IT Pros | User experience | Other
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Harry Phan 1,225 Reputation points Independent Advisor
    2025-08-27T19:25:10.8333333+00:00

    Dear Rodney Wilsoncroft,

    In Windows 11, the “Copy To” option in the User Profiles dialog is intentionally disabled for active profiles to prevent unintended changes. To achieve your objective, we recommend using the CopyProfile feature during image creation. This method allows you to configure a reference profile and apply it to the default user profile during deployment.

    Here’s a high-level overview of the process:

    1. Enter Audit Mode After installing Windows, press Ctrl + Shift + F3 at the OOBE screen to enter Audit Mode.
    2. Customize the Profile Configure the desktop, taskbar, Start menu, and application settings as desired.
    3. Create an Unattend.xml File Use Windows System Image Manager (SIM) to create an answer file. In the specialize pass, set CopyProfile=true under Microsoft-Windows-Shell-Setup.
    4. Run Sysprep Execute sysprep /generalize /oobe /shutdown /unattend:unattend.xml.
    5. Capture and Deploy the Image Use DISM or your preferred imaging tool to capture and deploy the customized image.

    For detailed instructions, please refer to Microsoft’s official guide on customizing the default user profile using CopyProfile.

    Important Notes

    • Some user-specific settings (e.g., default apps, Start layout) may not persist due to profile encryption or system restrictions.
    • CopyProfile is best used in clean environments and may not work as expected if the reference profile has been used extensively.

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    Best regards,

    Harry Phan

    0 comments No comments

  2. Rodney Wilsoncroft 0 Reputation points
    2025-08-27T20:14:40.7+00:00

    Is there a way to enable it, copy the profile, then disable it again. I understand why it's disabled, however the recommended answer seems excessive for a simple task.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.