Hi, you need to enable “out-of-order UDP fragment reassembly” on the platform side, a flag that Microsoft activates per subscription/region and which is not self-service. To get it: open a Support ticket specifying “Enable out-of-order UDP fragment reassembly for subscription in ”; if the portal blocks you, use the CLI (az extension add -n support then az support ticket create --service-id virtual-network --problem-classification-id virtual-networking-networking-issue --title "Enable out-of-order UDP fragment reassembly for <SUB-ID>" --description "..."), alternatively create a “Billing/Subscription” case and ask the Networking team for routing, or (if you have a plan) a technical ticket under Virtual Network/Load Balancer. Include: Subscription/Tenant ID, regions, Resource IDs involved (VNet/LB/NAT/Firewall), application impact, PCAP showing out-of-order UDP fragments dropped, confirm you've already tested MTU. Mitigations while waiting: Avoid fragmentation (prefer TCP or smaller payloads), lower MTU/MSS (e.g., 1400–1350; Win netsh interface ipv4 set subinterface "<IF>" mtu=1400 store=persistent, Linux ip link set dev eth0 mtu 1400), limit EDNS(0) (e.g., 1232 bytes) or force TCP fallback for DNS, enable IKEv2 fragmentation/MSS clamping on VPNs
Need udp fragmentation packet reorder applied to Azure Subscription
Ernst, Teri (Privileged)
0
Reputation points
I need Microsoft to enable UDP packet re-ordering on a new tenant in a empty subscription.I have tried to submit a support ticket but i can not get past coming here to create the request.
Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.