how to fix directx 12 crashing problem in valorant

Ahmed Chehili 0 Reputation points
2025-08-27T21:04:09.01+00:00

i'm trying to run valorant but i t sais it can,t run because i need d3d11 compatible gpu features level 11.0 , i used to play the game evertyday but now it doesn't even open the solution is to downgrade to directx 11 because directx 12 is causing it to crash how do i do that ???????Capture d’écran 2025-08-27 220042

Capture d’écran 2025-08-27 220123

Windows for home | Previous Windows versions | Devices and drivers
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  1. Lester Bernard Reyes 53,545 Reputation points Independent Advisor
    2025-08-27T21:54:02.9166667+00:00

    Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

    This issue happens when there is a miscalibration with the display driver. Moreover, the Microsoft Basic Display adapter is unable to support Valorant, as you need a dedicated GPU (Nvidia, Intel, or AMD). Do you have a dedicated GPU/Display? If yes, please let me know the make and model, since the PC is unable to detect your graphics driver. Let us run a clean installation of the GPU driver.

    Let me know how it goes, and I hope that helps.


  2. Ahmed Chehili 0 Reputation points
    2025-08-27T22:35:05.71+00:00

    Capture d’écran 2025-08-27 233335

    you mean this ??

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  3. Lester Bernard Reyes 53,545 Reputation points Independent Advisor
    2025-08-28T00:40:17.8466667+00:00

    Hi, thank you for replying. Since you are using Intel Iris(R), in this case, let us run a Clean installation of the Intel driver. This will remove all entries and replace them with compatible ones. Kindly follow the steps from the link below:

    https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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