Hello Vicky Sardaryan, Thanks for reaching out on Microsoft Q&A and really appreciate your patience while we looked into this
When new users are created in your on-prem Active Directory (AD), sometimes they don’t immediately appear in Azure Active Directory (Entra ID). This usually happens if the synchronization cycle hasn’t yet run or if there are configuration issues.
To manually trigger a sync, you can follow these steps:
- Check Sync Tool in Use
- If you’re using Azure AD Connect (most common), the sync normally runs every 30 minutes by default.
- Run a Manual Sync via PowerShell Open PowerShell on the server running Azure AD Connect and run:
# Import ADSync module
Import-Module ADSync
# Start a Delta Sync (only changes)
Start-ADSyncSyncCycle -PolicyType Delta
# Or, run a Full Sync (all objects, takes longer)
Start-ADSyncSyncCycle -PolicyType Initial
- Verify Sync Status
- In the Azure AD Connect tool, confirm the last sync time.
- In the Microsoft Entra admin center, check if the new users are showing up.
- If Sync Still Fails
- Ensure that the users are in the scope of synchronization (OU filtering, attribute filtering, etc.).
- Review the AD Connect logs for any sync errors.
Documentation:
Hope this helps clarify! Thank you!