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Your organization's policies prevent you from changing your primary username. how tochang xboxlivefamily.com accounts

Noah Wimberly 0 Reputation points
2025-08-27T22:39:59.2033333+00:00

I cannot change the primary email of my account because it give me the "Your organization's policies prevent you from changing your primary username." and i am contacting the email provider which is you. it is a xboxlivefamily.com address.

Windows for home | Other | Gaming
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  1. Gérard Oomens 105.8K Reputation points Volunteer Moderator
    2025-08-27T23:00:02.19+00:00

    Have a look at the Accepted answer over here:

    [https://learn.microsoft.com/en-us/answers/questions/2338169/need-help-changing-my-alias-(@xboxlivefamily-com-a](https://learn.microsoft.com/en-us/answers/questions/2338169/need-help-changing-my-alias-(@xboxlivefamily-com-a)

    Or try Xbox support:

    https://support.xbox.com/en-US/

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