How to fix UE-APK2 in Windows 11 Steam?

Serafin Neto 0 Reputation points
2025-08-27T23:30:12.3833333+00:00

My Demon Slayer The Hinokami Chronicals 2 is crashing every time with the image of Unreal Engine of UE-Apk2 crash just after the image of loading save files on the game. I tried everything, just like updating windows, redownloading the game and steam, etc, but it doesn"t maked any change. Pls help

Windows for home | Windows 11 | Apps
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Manoel Barros 11,410 Reputation points Independent Advisor
    2025-08-28T00:20:28.9366667+00:00

    Hello!

    Have you always played this game or is this your first time?

    If this is your first time, you might be missing some feature to launch the game, or Steam might be having issues.

    Have you tried reinstalling Steam? Or reinstalling the video drivers?

    Corrupted saves can also cause this problem... Typically, saves are located in "%USERPROFILE%/AppData/Roaming/SEGA/Demon Slayer -Kimetsu no Yaiba- The Hinokami Chronicles 2/Steam/{64BitSteamID}" according to my research.

    • Press Windows + R > Type "%USERPROFILE%/AppData/Roaming/SEGA/" (without quotes) > Press Enter > Navigate through the folders until you reach the Steam ID, which is the game's save ID. Copy the files to your desktop for a backup, and then delete them.
    0 comments No comments

  2. Clary-N 1,420 Reputation points Microsoft External Staff Moderator
    2025-08-28T04:23:57.3+00:00

    Hi Serafin Neto,

    Thank you for reaching out regarding the crash issue you're experiencing with Demon Slayer: The Hinokami Chronicles 2. Below are several steps that have helped other players resolve the UE-Apk2 crash that occurs after the save file loading screen:

    Step 1: Move Save Data Temporarily

    This solution has been verified by SEGA support and discussed by users in the Steam Community: Steam Discussion on UE-Apk2 Crash. While the previous agent mentioned this step, I’ve expanded the instructions below to make them easier to follow and ensure you can apply them confidently.

    • Open File Explorer and enable Hidden items via the View tab.
    • Navigate to:
    C:\Users\<YourUsername>\AppData\Roaming\Sega\Demon Slayer -Kimetsu no Yaiba- The Hinokami Chronicles2\Steam
    
    • Inside the Steam folder, locate one or more folders with numeric names (e.g., 234523453).
    • Cut these folders and paste them to your Desktop.
    • In Steam:
      • Go to your Library
        • Right-click the game → PropertiesInstalled FilesVerify integrity of game files
        • Restart Steam and launch the game.

    *Note: This may reset your save data. You can try restoring it from Steam Cloud afterward.

    Step 2: Run the Game as Administrator

    • In Steam:
      • Go to Library → Right-click the game → ManageBrowse local files
    • Locate APK.exe or APK-Win64-Shipping.exe
    • Right-click → PropertiesCompatibility tab
    • Check Run this program as administrator → Click Apply

    Step 3: Disable Intel Graphics (if dual GPU setup)

    If your PC uses both Intel HD Graphics and a dedicated GPU:

    • Open Device ManagerDisplay Adapters
    • Right-click Intel GraphicsDisable device

    Step 4: Unplug Extra Monitors

    Some users have reported crashes when using multiple monitors.
    Try running the game with only one monitor connected.

    Step 5: Submit Crash Report to SEGA

    If none of the above steps resolve the issue:

    • Run dxdiag → Click Save All Information
    • Submit a ticket with your crash details and the dxdiag report here:
      SEGA support

    *Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Please let us know if you need help with any of these steps or if the issue persists after trying them.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.