Hi, good day!
Are you trying to connect to the internet via Wi-Fi or LAN cable?
Please try the method below if it helps.
Open Device Manager
Expand the Network adapters
Find the Network driver that isn't functioning in the list
To find out if a network adapter is functioning properly or not, right-click on it, choose Properties, and then scroll down to Device Status.
Right click it and select Update
Click "Browse my computer for driver software"
Select "Let me pick from a list of available drivers on my computer"
Make sure to put a check mark "Show compatible hardware"
Select one to install, then continue experimenting with different versions until you discover one that works.
Click Next then restart your computer
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed.