Conditional access not working
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 33%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
[ADMIN] Christian Agana
0
Reputation points
Conditional Access not working in Outlook Desktop application
Microsoft 365 and Office | Other
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 28.999999999999996%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vincent Choy 10,395 Reputation points Volunteer Moderator2025-08-28T07:02:43.8133333+00:00 Are you able to explain in a lot more detail so we can help you diagnose the problem?
What is your license type does your organization have?
What conditional access policies are you setting?
When you say its not working, what do you mean?Have you tried raising a support ticket? What did support say?
Warm Regards
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[ADMIN] Christian Agana 0 Reputation points
2025-08-28T09:04:37.4+00:00 Hi Vincent, I have contacted support team as i cant see option of raising support request.
I am actually setting up CA policy to block Outlook Desktop App and Web Outlook outside the corporate network due to some security requirement, so i have change my outlook from cached to online mode but still CA is not blocking it.
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[ADMIN] Christian Agana 0 Reputation points
2025-08-28T09:06:02.8633333+00:00 It worked one or 2 times and i have tested it but it's not working now.
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