Charged a full years' subscription as an apple auto-mandate before free trial expiry date

Hi, thank you for reaching out to the Microsoft Q&A forum. I’m happy to help.

Please note that here in the Microsoft Q&A forum, we are fellow users and do not have account access.

The one-day advance renewal is intended to ensure there is no interruption of service once the trial expires the following day. Regarding your question, if I canceled the subscription within the trial period, as Microsoft acknowledges, why has my refund not yet been processed?

Typically, when you cancel a subscription, it takes about 3–5 business days for the refund to reflect in your bank account.

If you haven’t received the refund after that time frame, or if you have further concerns, I suggest contacting Apple Support since your subscription was purchased through the Apple Store: https://support.apple.com/en-us/118428

According to this Microsoft article, if you purchased a Microsoft subscription through Google Play or the Apple App Store, you’ll need to contact their customer support for cancellation or refund requests.

https://support.microsoft.com/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472