
Hello vimala devi M,
Thank you for reaching out to Microsoft Q&A. I'm sorry to hear that you cannot open Microsoft Edge. Microsoft Account being blocked usually happens when Microsoft detects unusual activity or a potential violation of the Microsoft Services Agreement. Here's how you can unlock your account:
Go to this site and follow the instruction to unlock your account
If You Can’t Unlock It
- Use the Microsoft Sign-in Helper on the same page.
- If that fails, contact Microsoft Support via the “Get Help” option on the page.