New Outlook Notifications are only being sent from one calendar. I have my calendars setup for different types of events but I only receive notification from the default calendar

Chris Byrd 5 Reputation points
2025-08-28T13:44:49.2766667+00:00

New outlook seems to only send notifications to the default calendar. I added events to other calendars I created, and none of them work for notification unless I put all events under the default Outlook

Outlook | Windows | New Outlook for Windows | For business
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  1. Vicky-I 1,735 Reputation points Microsoft External Staff Moderator
    2025-08-28T15:16:32.07+00:00

    Dear @Chris Byrd,

    Thank you for reaching out Microsoft Q&A!

    Firstly, you can check it to make sure you turn on reminder time: Open New Outlook. Navigate to Settings > Calendar > Events and Invitations. Set a default reminder time (e.g., 15 minutes) for all events. User's image

    Microsoft has acknowledged that notification support for shared and secondary calendars is still being improved in New Outlook. Notifications (pop-ups, reminders, alerts) are only triggered for events created in the default calendar. Events added to secondary or shared calendars do not automatically generate notifications unless manually configured. Here’re some information I researched:

    1. Default Calendar Notification Behavior: How to enable and disable the Outlook calendar sharing updates - Microsoft Support
      Microsoft states that meeting requests and appointments are saved to the default calendar of the email account. If a different calendar is used, notifications may not appear unless it is set as the default.
    2. Shared Calendar Notification Limitations: Add or delete notifications or reminders in Outlook - Microsoft Support
      Microsoft explains that shared calendars must be upgraded to the new sharing model in Microsoft 365 to support notifications. Even then, users must restart Outlook for changes to take effect.
    3. Manual Configuration Required for Shared Calendars: Set default calendar - Microsoft Support
      To receive notifications from shared calendars, users must manually enable email alerts for updates to shared events.
    4. Notification Scope: Outlook’s notification system is primarily scoped to the default calendar associated with your primary account.
    5. Shared/Secondary Calendars: These calendars may not support notifications unless they are upgraded or manually configured.

    Because of that, you can try yo use Outlook Web as a Workaround via https://outlook.office.may offers better support for shared calendar notifications.

    And make sure you have the latest version update New Outlook, you can check here: Release notes for Outlook for Windows (new) - Office release notes | Microsoft Learn

    Sorry for the inconvinience it has caused. I hope this information helpful for you!


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  1. Chris Byrd 5 Reputation points
    2025-08-29T11:15:10.1733333+00:00

    That makes sense and explains why my secondary calendars are not sending notifications. That is exactly what I have found, and I moved or copied all my notifications to the default calendar, and it appears to be working. It doesn't fix the issue, but it addresses the issue. Hopefully, Microsoft will figure it out someday. I can deal with having to move all my notifications to the default calendar now that I know the default calendar sends notifications, and I can work with that. The new Q/A is less than desirable because half the time it doesn't work, and it tells me to submit a ticket, but when I do that, it doesn't know who I am, so it creates an error message that I have sent to Feedback because the new Q/A reporting needs some work still. The message says my version of Windows is not supported or something like that. So hopefully Microsoft will fix that too.

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