How to clear the cache of outlook add-in

JobDiva Dev 0 Reputation points
2025-08-28T13:52:35.68+00:00

The new outlook add-in is caching the old data after I released a new version. And the add-in is hosted on our own server. How to force the new outlook to fetch the new data? In the old one or mac, we can right click and reload it. It's not available in new outlook now.

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Outlook | Windows | New Outlook for Windows | For business
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  1. Alina-Le 1,840 Reputation points Microsoft External Staff Moderator
    2025-08-28T15:29:13.14+00:00

    Good day @JobDiva Dev

    Welcome to Q&A forum!

    Based on your concern, I’ve reviewed the information and unfortunately the old methods like right-clicking and reloading are no longer available in the new Outlook.

    Please understand that the new Outlook is still being improved, and I agree with you that many features are not yet updated, which can cause difficulties for users. Therefore, your feedback is really valuable and here’s how you can submit your suggestion to Microsoft:

    1. Visit the Microsoft Feedback Portal: 
    2. Go to: Microsoft 365 Feedback HubSend Feedback→ Describe your proposal in detail  
    3. Upvote & collaborate: Check existing suggestions and upvote similar ones. The more votes an idea gets, the higher its priority! 

    Once again, please notice and accept my apologies that as moderators in the community, we are not supported for the product design and have limited resources for the advanced info for Microsoft products. To help you send your feedback and requirements to the related development team, we have redirected you to the correct path.

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    I will try to keep you update if I can find any ways to support you in this issue

    Thank you for your understanding and kindness in this issue.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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