
Hello, my name is Mario, and I would be happy to assist you with your issue.
I’m sorry for what happened!
Specifically, what error message are you seeing? Could you attach a full screenshot showing the error message?
Best regards,
Mario B.
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Hi, I've created some documents on line using word. I have the free version.
I have tried to reopen them and i'm getting an error message. I've tried three different browsers - firefox, chrome and safari.
I've cleared the cache and cookies.
I've tried with an incognito browser.
I've also logged in on my phone. I can access the documents there and they look fine.
I'm using a macbook.
Can you help at all with a solution?
Thank you
Hello, my name is Mario, and I would be happy to assist you with your issue.
I’m sorry for what happened!
Specifically, what error message are you seeing? Could you attach a full screenshot showing the error message?
Best regards,
Mario B.
I’m really glad I could help you. Have a great day!