Microsoft teams password help

Vincent Dragoi 0 Reputation points
2025-08-28T19:32:32.71+00:00

Hello,

How do I change the password to a specific account? Recovery email is also wrong.

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  1. Alexis-NG 2,425 Reputation points Microsoft External Staff Moderator
    2025-08-28T20:02:54.41+00:00

    Hi @Vincent Dragoi,

    Thank you for reaching out to the Q&A Forum.

    To assist you with recovering or resetting your account password, I’d like to ask a few quick questions to better understand the situation:

    1. What type of account are you trying to access? Is it a personal account (e.g., @gmail.com, @hotmail.com, @outlook.com) or a work/school account provided by your organization?
    2. Have you set up two-factor authentication (2FA) or used an authenticator app?
    3. Do you still have access to any of the following recovery options?
      • The phone number linked to the account
      • A trusted device (such as a phone or computer you've previously used to log in)
      • Backup codes or a two-factor authentication app (e.g., Google Authenticator)
    4. Could you please clarify what you mean by "the recovery email is wrong"?

    Please feel free to add any additionals information related to this issue if you deem it as neccessary.

    Note: Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

    I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.

    Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.

    I'm looking forward for your reply.


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