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Why is it so hard to get basic help for Microsoft 365

H'erman Carrera 0 Reputation points
2025-08-29T02:37:43.8766667+00:00

wow it is so hard to get to a place to get a call back and when you do you are left on hold and then disconnected. then you have to start all over again. how can i get help activating my account

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
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  1. Gunasekar N 31,835 Reputation points Independent Advisor
    2025-08-29T03:29:58.5+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    Just to let you know, this is a public Q&A forum, so we don’t have access to your previous call details.

    If you can tell us a bit more about what’s happening, we’ll try to help.

    For example, are you trying to activate Office 365 on your computer? Do you see any error messages?

    If it’s about billing or your account being blocked, we can’t help with that here. However, if it’s an activation issue, please share the details, and we’ll do our best to resolve it with you.

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