I am facing an issue in accessing the free student account on Azure. Could you please help me resolve it, sir?

Hello Lingesh Reddy Diguvapati,

The error you are seeing "Unable to verify your student status” when trying to activate Azure for Students using your official college email indicates that Microsoft is unable to confirm that your email domain is registered for Azure student benefits. This continues even after attempting common troubleshooting like changing browsers or clearing caches.

Azure for Students uses automated verification to confirm your student status via your email domain. Common causes for this failure include:

1. Email domain not recognized by Microsoft’s verification system.
2. Student records are not current or linked with your college domain.
3. Previously registered with the same email in a different trial or offer.
4. Temporary issues with Microsoft’s verification service.

Azure for Students is available only to students who meet the following requirements. You must affirm that you are age 18 or older and attend an accredited degree-granting two-year or four-year educational institution where you’re a full-time student. You must verify your academic status through your organization’s email address. This offer is not available for use in a massive open online course (MOOC) or in other professional trainings from for-profit organizations. This offer is limited to one Azure for Students subscription per eligible customer, is non-transferable, and cannot be combined with any other offer unless otherwise permitted by Microsoft. Azure for Students has a limited supply of activations and the offer is available only while supplies last. Microsoft may terminate this offer at our sole discretion. Other restrictions may apply.

For additional information, you can refer to: Azure for Students

Here are a few steps you can take to resolve it:

1. Confirm Your Eligibility: Verify that you fulfill the requirements to be eligible for the Azure student offer. Typically, this calls for registration in an approved school and an active university email account (such as one ending in.edu).
2. Use Your Official University Email: Microsoft relies on your university email to confirm enrollment. Double-check that you've entered it correctly and that it's the one officially provided by your institution.
3. Submit Supporting Documents: If email verification is unsuccessful, Azure may allow you to upload documents manually. You can provide:

• A valid student ID
• Proof of current enrollment
• Any official documentation issued by your university

4. Check Your University's Participation: Some institutions may not be registered in Microsoft’s verification system. If you're unsure, reach out to your university’s IT department or administration to confirm whether your school is part of the program.
5. Contact University Support: Reach out to your university's IT support or student services. They can assist in verifying your ID and resolving any issues.

If you meet these requirements, the best bet is to create a support request:

https://azure.microsoft.com/support/create-ticket/

For additional information, you can refer to: Frequently asked questions about Azure for Education

Kindly let us know if the above helps or you need further assistance on this issue.