How i can fix this issue of azure account block issue
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Muhammad Saleem
0
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Error code: AADSTS5000225
Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: ee6213b2-af4e-4f26-9461-41469766cf00 Correlation ID: 745d7f9a-7d83-467f-b22f-8566066d57f9 Timestamp: 2025-08-29 05:03:03Z.
Browser ID: 745d7f9a-7d83-467f-b22f-8566066d57f9
I am getting this error message and i am unable to login and i have to get this account as my account is linked with school email.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Saritha Bandaru 420 Reputation points Microsoft External Staff Moderator2025-08-29T07:51:33.65+00:00 Hello @Muhammad Saleem
The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.
Tenant inaccessible due to inactivity
If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.
If it has been less than 20 days since the block, please have a look into your private messages and provide the requested details.
Note: If it's a test tenant, please re-create a new tenant for testing purposes.
Quickstart: Create a new tenant in Microsoft Entra ID
Do let me know if you have any queries, we are happy to assist you further. Thanks
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