Hi Sally,
Nice to meet you! My name is Randy and I'm an independent advisor.
If your Lenovo’s audio isn’t working, try these, first check Sound Settings by right-clicking the speaker icon and making sure your laptop speakers are selected as the output device. Next, restart Windows audio services by pressing Win+R, typing services.msc, then restarting Windows Audio and Windows Audio Endpoint Builder. If that doesn’t help, open Device Manager, expand Sound, video and game controllers, and update or reinstall your audio driver. Finally, run the built-in Troubleshooter under Sound Settings to let Windows detect and fix configuration issues automatically.
Kind Regards,