23 questions
23 questions with Windows for home | Other | Recovery and backup tags
2 answers
my device bitloker
I have a problem with my device where the device is currently locked with BitLocker, their user info has never activated BitLocker, from checking the email that is possibly used to synchronize the device, there is no, is there a solution to this problem?
Windows for home | Other | Recovery and backup
asked 2025-08-26T06:28:23.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 51%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Admin PT Pelindo Jasa Maritm
5
Reputation points
answered 2025-08-26T12:17:25.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 89%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jhon
0
Reputation points
1 answer
motherboard was replaced. and I do not have bit locker recovery key.
I have had my motherboard replaced. I do not have a bit locker recovery key, so I cannot log into my computer.
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-26T00:09:12.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
Melanie Young
0
Reputation points
edited the question 2025-08-26T10:40:08.0366667+00:00
Gérard Oomens
105.8K
Reputation points
Volunteer Moderator
1 answer
Turned on BitLocker Pre-Boot Enhanced PIN via Intune and it still lets me set a pin of "11111111"
I configured Intune to push out enabling Bitlocker silently. Then I have a script that enables the Bitlocker PIN (TPM + PIN). I enabled Enhanced Bitlocker PIN via the EndPoint Protection config policy and also tried using a Bitlocker config policy. I…
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-13T17:33:48.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jackie Valentino
0
Reputation points
commented 2025-08-25T19:10:56.59+00:00
Jackie Valentino
0
Reputation points
1 answer
How to update an email that's no longer in use?
My mother set up a Microsoft account using a westnet email a number of years ago. She had no mobile at the time and was unable to provide any other method of identification, nor did she record the 25 digit number that would have been generated for her…
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-25T07:15:18.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 22%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Beck Mock
0
Reputation points
answered 2025-08-25T07:57:12.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
18,415
Reputation points
Independent Advisor
2 answers
New Bitlocker
How can i get new bitlocker key my laptop need bitlocker key to operate further but in my microsoft account my laptop is not taking the bitlocker i need new one can i get mew one and how ?
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-20T11:29:49.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Ali, Asim
0
Reputation points
answered 2025-08-20T13:50:17.54+00:00
John Jefferson Doyon
27,920
Reputation points
Independent Advisor
2 answers
How Can I find out if my Computer is backed up to the Cloud? Please make it simple
How can I tell if my all-in-one computer data is backed up to the Cloud? I think I have Microsoft 365.
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-19T19:57:14.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 87%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Judy Hicks
0
Reputation points
answered 2025-08-19T21:27:17.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
50,250
Reputation points
Independent Advisor
2 answers
how do i fix so i can factory reset my laptop dell
when i go to factory reset my dell laptop i push reset then local reinstall it goes back to the main screen or dosent do anything at all
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-08T10:15:02.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETI%3C/text%3E%3C/svg%3E)
trey ion
0
Reputation points
commented 2025-08-19T02:26:00.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Tom Tran (WICLOUD CORPORATION)
525
Reputation points Microsoft External Staff
1 answer
Recovery key
I need the recovery key .I signed within the same Email as my laptop into the recovery website but it said no recovery key for me .I tried different email but same results..please help
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-18T12:58:36.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 88%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Shams Gamal
0
Reputation points
answered 2025-08-18T18:18:51.6+00:00
EmilyS726
151.6K
Reputation points
Independent Advisor
1 answer
I Accidentally deleted a tab on notepad that i had been working on for 3 months and now i can't get it back pls help me
I was writing music on a tab in notepad for 3 months and then when i try to delete a word i accidentally missed the delete button and my whole tab shut down i scrambled frantically for it to come back but i can't find a way i have not saved it ever and…
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-18T12:42:04.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 82%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
RFT Therapper
0
Reputation points
answered 2025-08-18T13:16:32.0633333+00:00
DaveM121
765.4K
Reputation points
Independent Advisor
3 answers
Microsoft Recovery Program
A few months ago I was entering data in to a data base file I had created through Microsoft Works. I went to close and the program was not responding. I hit Control/Alt/Delete to get to task bar. Somehow the file was deleted. I was using a Microsoft…
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-12T19:31:24.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 17%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Janet Messman
0
Reputation points
answered 2025-08-14T00:14:32.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
102.4K
Reputation points
Independent Advisor
2 answers
BitLocker **
What a waste of a day! BitLocker hijacked my PC this morning. Hours later, and fortunately for a techie friend, we were able to resolve it. BUT -- things looked pretty dicey when the ignorant BitLocker program wanted a recovery key number from my…
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-08T20:37:18.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 40%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Phyllis Martin
0
Reputation points
answered 2025-08-13T14:02:41.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
1,785
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
How to get Bitlocker recovery key
Since yesterday I am out from accessing my own laptop. It's asking me for Bitlocker recovery key which I don't have. Now it showing some error. I don't want to loss my datas what should I do. Where will I get the recovery key because it's not showing in…
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-07T01:40:34.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 34%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
dipshikha saikia
20
Reputation points
commented 2025-08-11T08:25:43.28+00:00
Lychee-Ng
1,785
Reputation points Microsoft External Staff
Moderator
3 answers
How can I access a bitlocker key for a device that is listed on my microsoft account, but does not have a bitlocker key associated with it?
I am locked out of my PC. I have a Microsoft account where the device is listed but initially there was no bitlocker key associated with it. Now the bitlocker key is the same as the one for my laptop, and of course it doesn't work. I really need to…
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-06T01:35:12.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 48%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Judith Petersen
0
Reputation points
answered 2025-08-10T07:01:36.2166667+00:00
Lychee-Ng
1,785
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Alphabet Keys are not working. I am unable to complete BitLocker
Alphabet Keys are not working on HP Laptop. Completing BitLocker is impossible without alphabet keys. Disconnecting laptop did not resolve alphabet keys issue (numeric keys are working). Alphabet key issue never before the BitLocker
Windows for home | Other | Recovery and backup
23 questions
asked 2025-08-09T20:52:29.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 87%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Barbara Francis
20
Reputation points
edited the question 2025-08-09T22:12:51.4733333+00:00
Gérard Oomens
105.8K
Reputation points
Volunteer Moderator
1 answer
brother ran a shady .exe now my main account had its email changed
my brother ran a .exe and let it through windows defender and it yoinked my account details for my microsoft account and changed the email so now i cant get back into. id like to either get it back or get my old account suspended
Windows for home | Other | Recovery and backup
23 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 43%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
my computer is asking for a BitLocker recovery key but my account does not have one
my computer is asking for a BitLocker recovery key but my account does not have one
Windows for home | Other | Recovery and backup
23 questions
asked 2025-07-31T02:04:03.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 48%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
CHIANG LING CLAIRE
0
Reputation points
answered 2025-07-31T13:26:39.2166667+00:00
DaveM121
765.4K
Reputation points
Independent Advisor
2 answers
Resolving File History Backup Errors on Windows 10 and 11 Laptops Using Shared Drive
My Windows 10 PC thinks it has a nonexistent backup on a drive and it's causing errors. -Our family only has laptops, so we can't keep a portable hard drive constantly plugged in to one. My goal was to back up 2 Windows 10 laptops and 2 Windows 11…
Windows for home | Other | Recovery and backup
23 questions
asked 2025-07-22T14:56:33.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Norman & Kristie Bowers
0
Reputation points
commented 2025-07-30T00:14:25.37+00:00
Norman & Kristie Bowers
0
Reputation points
2 answers
bitlocker key
My bitlocker key is removed and lost from my MS account and I can not open my drive. Can I access again my drive
Windows for home | Other | Recovery and backup
23 questions
asked 2025-07-29T13:43:30.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Sunate
0
Reputation points
edited a comment 2025-07-29T19:32:53.2033333+00:00
EmilyS_726
11,285
Reputation points
Volunteer Moderator
1 answer
HOW I GET BITLOCKER RECOVERY KEY UNDER KEY ID 5DC035D6
SIR, MY DRIVE D AND DRIVE E IS LOCKED BY BITLOCKER. BUT I CANNOT GET MY BITLOCKER RECOVERY KEY FOR MY BITLOCKER KEY ID 5DC035D6. BEFORE FORMATTING DRIVE C ON 20.7.25 I LASTLY LOG IN BY MICROSOFT ACCOUNT NAME ******@yahoo.com. BUT I CANNOT FIND ANY…
Windows for home | Other | Recovery and backup
23 questions
asked 2025-07-27T19:45:09.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 90%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
NAVEEN CHHAPOLIKA
0
Reputation points
answered 2025-07-28T01:04:26.86+00:00
EmilyS726
151.6K
Reputation points
Independent Advisor
1 answer
Link to windows and phone link
Hey, I used phone link on windows device in my class for transferring file from windows device to my phone and then I diconnected my phone and signed out my account from there, changed my password, used option of sign out from everywhere and deleted that…
Windows for home | Other | Recovery and backup
23 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)