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Integrate with Exchange using server-side synchronization

Enabled for Public preview Early access General availability
Users, automatically - Feb 3, 2025 Apr 1, 2025

Business value

Upgrading the Exchange infrastructure enhances support for Dynamics 365 Sales Premium features such as Relationship analytics and Who knows whom. With this release, Exchange data integration shifts to server-side synchronization (SSS), enabling more granular control over email sync settings. This upgrade boosts reliability and gives users greater flexibility in managing the timing and scope of their email synchronization.

Feature details

To use the new Exchange integration, configure server-side synchronization for Dynamics 365 Sales Premium features to work with your exchange activities.

For detailed setup instructions, see Set up server-side synchronization of email, appointments, contacts, and tasks.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Additional resources

Set up server-side synchronization of email, appointments, contacts, and tasks (docs)