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Troubleshoot clients, apps, and add-ins with telemetry

Enabled for Public preview General availability
Users, automatically - Apr 1, 2025

Business value

This new feature in the Business Central client enhances the overall reliability and user experience by logging exceptions in client add-ins. With this feature, administrators can quickly find and fix issues before they affect users. It helps keep operations running smoothly and reduces downtime. By capturing detailed telemetry data, businesses get valuable insights into the performance and stability of their extensions. This data helps improve user satisfaction.

Feature details

The Business Central client sends a telemetry event when an exception happens in a client add-in. With telemetry, administrators can monitor errors and fix them before users report the issues.

The client logs the following types of information about issues:

  • The environment and company.
  • The extension, app, or add-in.
  • The type of client (browser, tablet, phone, and so on).
  • The error information.
  • The user who encounters the error.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Tell us what you think

Help us improve Dynamics 365 Business Central by discussing ideas, providing suggestions, and giving feedback. Use the forum at https://aka.ms/bcideas.

Additional resources

Analyzing client control add-in exception telemetry (docs)