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DataFlows SMS

Publisher Attestation: The information on this page is based on a self-assessment report provided by the app developer on the security, compliance, and data handling practices followed by this app. Microsoft makes no guarantees regarding the accuracy of the information.

Last updated by the developer on: August 22, 2025

General information

Information provided by DATAFLOWS SMS to Microsoft:

Information Response
App name DataFlows SMS
ID WA200009078
Office 365 clients supported Microsoft Teams
Partner company name DATAFLOWS SMS
Company's website https://dataflows.com.au
App's Terms of Use https://dataflows.com.au/terms-of-use
Core functionality of the app DataFlows SMS enables users to send and receive SMS messages directly within Microsoft Teams. It integrates with your existing SMS provider, supports message history, and allows seamless communication without leaving the Teams environment ideal for customer service, notifications, and internal communication.
Company headquarter location Australia
App info page https://dataflows.com.au/teams-setup-guide.html
What is the hosting environment or service model used to run your app? Saas
Customer support contact. support@dataflows.com.au

Questions

Questions or updates to any of the information you see here? Contact us!

How the app handles data

This information has been provided by DATAFLOWS SMS about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Information Response
Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device? Yes
What data is processed by your app? The app collects and processes Microsoft Teams user, channel, and team IDs, user login credentials (email/password), saved sender ID preferences, and SMS message content (sender, recipient, message body) to facilitate sending and receiving SMS within Teams.
Does the app support TLS 1.1 or higher? Yes
Does the app or underlying infrastructure store any Microsoft customer data? Yes
What data is stored in your databases? The app stores channel-specific preferences, linked to Teams User and Channel IDs, as required for the app's functionality.
If underlying infastructure processes or stores Microsoft customer data, where is this data geographically stored? Australia
Do you have an established data rentention and disposal process? Yes
How long is data retained after account termination? Less than 90days
Do you have an established data access management process? Yes
Do you transfer customer data or customer content to third parties or sub-processors? No

Questions

Questions or updates to any of the information you see here? Contact us!

Information from the Microsoft Cloud App Security catalog appears below.

Information Response
Do you perform annual penetration testing on the app? Yes
Does the app have a documented disaster recovery plan, including a backup and restore strategy? Yes
Does your environment use traditional anti-malware protection or application controls? ApplicationControls, TraditionalAntiMalware
Do you have an established process for indentifying and risk ranking security vulnerabilities? Yes
Do you have a policy that governs your service level agreement (SLA) for applying patches? Yes
Do you carry out patch management activities according to your patching policy SLAs? Yes
Does your enviroment have any unsupported operating systems or software? No
Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it? Yes
Do you have a firewall installed on your external network boundary? Yes
Do you have an established change management process used to review and approve change requests before they are deployed to production? Yes
Is an additional person reviewing and approving all code change requests submitted to production by the original developer? Yes
Do secure coding practices take into account common vulnerability classes such as OWASP Top 10? Yes
Multifactor Authentication (MFA) enabled for: CodeRepositories, DNSManagement, Credential
Do you have an established process for provisioning, modification, and deletion of employee accounts? Yes
Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app? Yes
Do you have event logging set up on all system components supporting your app? Yes
Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events? Yes
When a security event is detected are alerts automatically sent to an employee for triage? Yes
Do you have a formal information security risk management process established? Yes
Do you have a formal security incident response process documented and established? Yes
Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection? Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)? N/A
Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)? N/A
Does the app comply with Service Organization Controls (SOC 1)? N/A
Does the app comply with Service Organization Controls (SOC 2)? No
Does the app comply with Service Organization Controls (SOC 3)? No
Do you carry out annual PCI DSS assessments against the appand its supporting environment? N/A
Is the app International Organization for Standardization (ISO 27001) certified? No
Does the app comply with International Organization for Standardization (ISO 27018)? N/A
Does the app comply with International Organization for Standardization (ISO 27017)? N/A
Does the app comply with International Organization for Standardization (ISO 27002)? N/A
Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant? No
Does the app comply with Family Educational Rights and Privacy Act (FERPA)? N/A
Does the app comply with Children's Online Privacy Protection Act (COPPA)? N/A
Does the app comply with Sarbanes-Oxley Act (SOX)? N/A
Does the app comply with NIST 800-171? Yes
Has the app been Cloud Security Alliance (CSA Star) certified? No

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)? No

Questions

Questions or updates to any of the information you see here? Contact us!

Information Response
Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.? Yes
Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist? Yes
Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication? N/A
Does your app support Conditional Access policies? No
Does your app support Continuous Access Evaluation (CAE) N/A
Does your app store any credentials in code? No
Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs? No

Data access using Microsoft Graph

Graph Permission Permission Type Justification Microsoft Entra App ID
Channel.ReadBasic.All application Required to read the names and descriptions of Microsoft Teams channels to allow users to select a designated channel for SMS routing within the app's settings. 00832198-a6ea-4c63-a6b6-c6261a0c1dad
Channel.ReadBasic.All delegated Required to read the names and descriptions of Microsoft Teams channels to allow users to select a designated channel for SMS routing within the app's settings. 00832198-a6ea-4c63-a6b6-c6261a0c1dad
ChannelMember.Read.All application Required to read the membership of channels, potentially for features like mentioning users in SMS notifications or for user management within the app 00832198-a6ea-4c63-a6b6-c6261a0c1dad
Team.ReadBasic.All application Required to read the names and descriptions of Microsoft Teams teams to assist in selecting the appropriate team and channel for SMS routing. 00832198-a6ea-4c63-a6b6-c6261a0c1dad
Team.ReadBasic.All delegated Required to read the names and descriptions of Microsoft Teams teams to assist in selecting the appropriate team and channel for SMS routing. 00832198-a6ea-4c63-a6b6-c6261a0c1dad
TeamsTab.Create application Required to create and configure the DataFlows SMS tab within a Microsoft Teams channel, providing the user interface for app settings and interaction. 00832198-a6ea-4c63-a6b6-c6261a0c1dad
User.Read delegated Required to read the signed-in user's basic profile information to personalize the app experience and identify the user performing actions within the Teams tab. 00832198-a6ea-4c63-a6b6-c6261a0c1dad

This application does not have Additional APIs.

Questions

Questions or updates to any of the information you see here? Contact us!