Microsoft 365 reports in the admin center – Microsoft 365 Copilot Chat usage

The Microsoft 365 Copilot Chat usage dashboard provides insights into active usage of Microsoft 365 Copilot Chat. The report includes total active users, average daily active users, total prompts submitted, and average prompts submitted per user. Usage insights can be viewed as totals and trends for the past 7, 30, 90, or 180-day periods. The report also shows the last activity date, prompts submitted, and active days per user, anonymized by default. To view all reports, check out Microsoft 365 Reports in the admin center overview.

How do I get to the Microsoft 365 Copilot Chat usage report?

1. In the admin center, go to Reports > Usage.
2. Select Microsoft 365 Copilot > Copilot Chat.

Interpret the Microsoft 365 Copilot Chat usage report

You can use this report to see the usage of Microsoft 365 Copilot Chat in your organization. At the top, you can filter by different periods. The Microsoft 365 Copilot Chat report can be viewed over the last 7 days, 30 days, 90 days, or 180 days.

You can view aggregated numbers for Microsoft 365 Copilot Chat active users, average daily active users, total prompts submitted, and average prompts submitter per use:

• Active users shows the total number of users who submitted at least one prompt to Microsoft 365 Copilot Chat during the selected period.
• Average daily active users indicates the average number of people using Microsoft 365 Copilot Chat per day over the selected period.
• Total prompts submitted refers to the overall number of prompts users have sent to Microsoft 365 Copilot Chat during the selected period.
• Average prompts submitted per user represents the mean number of prompts each active user sent to Microsoft 365 Copilot Chat during the selected period.

In Recommendations, the recommended action card highlights where admins can update settings to pin Copilot to make it easier for users in the organization to find and use Copilot in apps like Teams and Outlook.

You can see the following summary charts in this report as default view:

• Summary view shows you the total usage of Microsoft 365 Copilot Chat of the time frame.
• Trend view shows you the daily time trend of Microsoft 365 Copilot Chat of the time frame.

You can switch between Summary view and Trend view. When switching to Trend view, you can select one or multiple entry points in the dropdown list to see daily usage or compare among entry points.

The following table shows app details for active Microsoft 365 Copilot Chat users:

You can also export the report data into an Excel .csv file by selecting the ellipses and then Export in the top-right corner.

You can view a table list to show each active user who accessed Microsoft 365 Copilot Chat over the past 180 days.

You can also export the report data into an Excel .csv file by selecting the Export link. This action exports the Microsoft 365 Copilot Chat usage data of all users and enables you to do simple sorting, filtering, and searching for further analysis.

User last activity table

Display user-specific data

By default, usernames and display names in Copilot Search usage reports are anonymous. Global administrators can update the settings to reveal usernames and display names.

1. In the admin center, go to the Settings > Org Settings page.
2. Select the Services tab, then select Reports.
3. In the Reports panel, select the checkbox next to Display Concealed user, group, and site names in all reports.
4. Select Save.

FAQ

Does this report include only the Copilot Chat usage for users without a Microsoft 365 Copilot license in the organization?

Yes. To view Copilot Chat usage of Microsoft 365 Copilot licensed users in the organization, refer to the Microsoft 365 Copilot usage report in the Microsoft 365 admin center.