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Configure suggested actions in model-driven apps (preview)

[This article is prerelease documentation and is subject to change.]

Suggested actions help users focus on what matters most by surfacing intelligent, context-aware recommendations for high-value records. Makers define these actions, and the system dynamically suggests them to users based on record data and inferred business logic as they navigate to records in the app.

This article shows you how to configure suggested actions.

Important

  • This is a preview feature.
  • Preview features aren't meant for production use and might have restricted functionality. These features are subject to supplemental terms of use, and are available before an official release so that customers can get early access and provide feedback.
  • This feature is being gradually rolled out across regions and might not be available yet in your region.
  • This feature is available only in English.

Prerequisites

Why suggested actions matter

In model-driven apps, users often spend significant time 1) identifying which records need their attention, 2) deciding what to do next, and 3) performing identified tasks. Suggested actions reduce this effort by guiding users toward meaningful tasks, helping them act faster and more intelligently.

Note

Suggested actions are generated by combining maker-defined criteria with app data and historical usage. When a user navigates to a record, the system infers business logic from maker input and past behavior and then evaluates if any configured actions apply. It then generates potential actions, filters them based on confidence level, and surfaces only the most relevant ones. When a user completes or dismisses suggested actions, it feeds back into the system to improve future recommendations.

Configure suggested actions

  1. Sign in to Power Apps, select Apps, and then select Edit for the app you want to modify.

  2. In the app designer, select Agents on the left navigation pane.

    App designer Agents pane

  3. Select + Create, and then select Suggested action.

    App designer create button

  4. Select a table used in your application where you want suggested actions to be generated. The table where you want to generate suggested actions must first be added to your application.

    Suggested action configuration choose a table

  5. Fill in the fields:

    • Action to suggest: Enter a short, task-oriented label, such as Approve claim.
    • When to suggest: Enter a description for when the action should be suggested, such as When claim status is pending and amount is within policy limits. Suggested action configuration fields
  6. To add additional suggested actions for a table, select + New action

  7. Select Save to store the configuration when you're finished creating suggested actions for this table.

    If you want to configure suggested actions for other tables, begin again at step 3. Save or add a new suggested action

  8. Save and publish your app to activate any configured suggested actions.

Edit suggested actions

  1. Select ... next to the suggested action table you want to edit, and then select Edit actions.

    Edit suggested actions

  2. Edit the action you want.

  3. Select Save.

  4. Save and publish your app.

Remove suggested actions

To remove a specific suggested action within a table:

  1. Select ... next to the suggested action table you want to edit, and then select Edit actions

    Edit suggested actions

  2. Select X on the action you want to remove. Delete a single suggested action

  3. Select Save.

  4. Save and publish your app.

To remove all suggested actions from a table:

  1. Select ... next to the suggested action you want to edit, and then select Remove from app.

    Delete all suggested actions for a table

  2. Save and publish your app.

Note

To completely delete the suggested action, you must delete the table record for it from your solution in the AI Skill Config table. More information: Delete a column with an AI Skill Config table dependency in Power Apps

View all suggested actions

Successfully generated suggested actions can be viewed in the Suggested Action table available in the Tables area in Power Apps.

Use suggested actions in the agent feed

Add agents to your model-driven app