Windows 11 "Even better, use an online account" link isnt working, page keeps refreshing when i click it and nothing happens

Anonymous
2025-02-05T19:51:44+00:00

i am trying to set up multiple different models of laptops and i keep getting greeted with the same issue:

at the screen that says:

Who's going to use this device?

You'll use this name to sign in to your device.

Enter your name

Name:

Even better, use an online account

every time i click the link at the bottom the page just refreshes then I'm back to it again. this has been going on for days. what should we do?

*** Moved from Windows / Windows 11 / Install and upgrade ***

Windows for business | Windows Client for IT Pros | Directory services | User logon and profiles

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes

11 answers

Sort by: Most helpful
  1. Anonymous
    2025-02-24T13:03:38+00:00

    Hello

    Greetings!

    Did it work in the past? If so, what changes have you make?

    Please note:

    Windows Client for IT Pros and Windows Server forums are moving to Microsoft Q&A

    We’re transitioning to Microsoft Q&A for a more streamlined experience. Starting 21 February, new questions can only be posted on Microsoft Q&A. Existing discussions will remain accessible here. 

    From the 26 February customers looking for support on Answers will be automatically redirected to Microsoft Q&A.

    Best Regards,
    Daisy Zhou

    0 comments No comments