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Cancel Family Safety Setting

Anonymous
2025-06-05T05:20:20+00:00

Hello, I’m being restricted by Microsoft Family Safety settings. My account is incorrectly marked as a child, and I don’t know who the organizer is. I can’t leave the family group, and I need help getting removed or having these restrictions lifted.

My email is (***Email address is removed for privacy***)

Please help me resolve the issue as soon as you can thanks.

Microsoft 365 and Office | Microsoft Family Safety | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-06-18T18:18:13+00:00

    Hi,

    This is my second follow up regarding to your issue. We would like to know if the issue you have raised to us is still on going. If yes, please reply to the thread so we can continue troubleshooting your concern.

    Thank you.

    Best Regards,
    JK
    Microsoft Community
    Moderator

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  2. Anonymous
    2025-06-18T23:25:02+00:00

    Hi, this hasn't been resolved yet.

    And we couldn't locate which email can make adjustment to the setting.

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  3. Anonymous
    2025-06-20T16:16:05+00:00

    Hello,

    Thank you for your prompt response, since you are still facing the same issue after performing the troubleshooting steps provided then I suggest getting in touch with our live support team for additional assistance.

    https://support.microsoft.com/home/contact?ContactUsExperienceEntryPointAssetId=S.HP.outlook

    Once you've opened the link, do the following:

    (1) Provide a brief description of the problem and click Get Help.

    (2) Click Contact Support at the bottom of the result that appears.

    (3) After identifying the problematic product, click OK , and

    (4) Wait for One of our Live support representative to assist you.

    Best Regards,

    JK

    Microsoft Community

    Moderator

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