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Been having the same problem. I hope they fix it soon. :(
Outlook has been telling me that it can't sign me in right now and to try again later for 4 days now. I can't get in to do any of the things that trouble shooters tell me to do. I'm at a loss. Any help would be greatly appreciated.
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Caroline
35
Reputation points
I have been trying to sign into to Outlook email (which is actually a hotmail account) for four days now. Each time, I only get a screen that says "We can't sign you in right now. Please try again later." Even if I try to sign in through another Outlook tab, like a trouble shooter, it comes up with the same screen. In entering my email on an outlook troubleshooter, it told me there was nothing wrong with my account. I'm not sure what to do, or how to get into it. Any help would be greatly appreciated.
Outlook | Web | Outlook.com | Email
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Todd Davey 0 Reputation points2025-07-28T00:31:02.3466667+00:00 I have the exact same problem since this morning. Been about 12 hours now. None of those recommended fixes worked for me either. I can still access my Outlook email as I was signed in with the phone app.
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Fan Mo 0 Reputation points2025-07-31T05:54:43.09+00:00 I'm facing the same problem since this week. Clearing cookies sometimes worked but sometimes not. I have to always use my cell phone to check emails
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Carlo David 5 Reputation points2025-08-16T16:32:40.8933333+00:00 Same exact problem here for a week now. Outlook is really horrible but I've had my hotmail account for a very long time now and have eventually created an outlook acct because my hotmail account seems to attract a lot of junk emails, as in, the more I report spams the more I get them. So I use this account only for business transactions like when shopping online. If I have to compare this account to my gmail account, outlook doesn't come close. I guess this is a sign, Outlook sucks and it's probably time to just let it go.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 13%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Daniel Anderson 0 Reputation points2025-08-29T02:25:56.8166667+00:00 Same problem here. Three days now.
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9 answers
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zippie 0 Reputation points2025-08-10T16:05:05.3233333+00:00 I have had the same issue for two days now.
In a new browser I always get the error If I use the link: https://outlook.live.com/owa/, although my account is signed-in. Last days l solved it via „Clear cookies and site data...“ of https://login.live.com/login.srf?wa=wsignin1.0&....
Probably the „/owa“ part of the link is not relevant any more, it has been replaced with „/mail“. Now if I use https://outlook.live.com, https://outlook.live.com/mailor https://outlook.live.com/mail/0/ I land in my email and there is no longer a problem.
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Liam 0 Reputation points2025-08-18T19:08:52.9666667+00:00 It's an ongoing issue that Microsoft doesn't address.
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Stefan Blom 310.3K Reputation points MVP Volunteer Moderator2025-08-19T09:48:34.19+00:00 Liam, there is no reported, ongoing issue with the outlook.com service (see https://status.cloud.microsoft/m365/ ). If there is still a problem at your end, try using a different browser to access your web mail.
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Liam 0 Reputation points
2025-08-19T17:12:34.28+00:00 This is happening on all browsers that I use.
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Lisa Chandler 40 Reputation points2025-08-19T23:25:13.84+00:00 This works for me: