26 questions
26 questions with Microsoft Copilot | Windows Copilot | App tags
0 answers
Copilot Mobile App Not Syncing Conversations
Hi Microsoft Support, I’m experiencing a sync issue between the Copilot Windows app and the mobile app. I’m signed in with the same Microsoft account on both devices, and memory is turned on. On desktop (Windows app), I can see all my past…
Microsoft Copilot | Windows Copilot | App
asked 2025-08-29T13:31:19.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 73%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Frances Gray
0
Reputation points
asked 2025-08-29T13:31:19.8766667+00:00
Frances Gray
0
Reputation points
2 answers
Cannot delete notebook from Copilot
Hi, When try to delete a notebook from Copilot, The below error message displays "Sorry, we can't delete the notebook" "Deleting notebooks may be restricted by your organisation" I cannot see any policies restricting this. Could you…
Microsoft Copilot | Windows Copilot | App
26 questions
asked 2025-08-22T10:46:12.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 56.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Arumai Senthilkumaran
20
Reputation points
answered 2025-08-26T11:51:48.85+00:00
Arumai Senthilkumaran
20
Reputation points
1 answer
The Copilot365 Audio interface is working, but the original Copilot audio interface is not functioning.
The Copilot365 Audio interface is working, but the original Copilot audio interface is not functioning. The microphone is selected & I have reinstalled the Copilot app. I have rebooted the PC. I have deleted the cookie cash for Copilot original.
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 77%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
1 answer
Copilot Memory not functioning even though memory is ON IN SETTINGS
Copilot memory function was working properly and after the GPT-5 deployment memory stopped working even though it was turned on in the settings. This feature has always worked. It is not because of the region I am in. There is a correlation between the…
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 30%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 14.000000000000002%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
1 answer
Why did Copilot respond with such detailed but false information?
Background - The University of Michigan Health System is known as Michigan Medicine (michiganmedicine.org). Question 1 to Copilot using Think Deeper: Is there an urgent care clinic in the University of Michigan Taubman Center? Copilot's response: (valid…
Microsoft Copilot | Windows Copilot | App
26 questions
asked 2025-08-22T20:50:33.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 37%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Robert Kidd
0
Reputation points
answered 2025-08-22T21:14:54.57+00:00
ppavle
3,860
Reputation points
Volunteer Moderator
1 answer
How to Optimize Windows 11 and Hardware for Microsoft Copilot Chat Performance
I'm experiencing a dilemma. I'm using Windows Copilot Chat app to prompt it for Startup Business related queries. However, as new features such as Smart GPT-5 and Deep Research have been introduced, I can't seem to use the new features without the app…
Microsoft Copilot | Windows Copilot | App
26 questions
asked 2025-08-21T20:38:23.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tyler Hagl
0
Reputation points
answered 2025-08-22T03:10:14.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
1,420
Reputation points Microsoft External Staff
Moderator
2 answers
Subscription does not accept Amex card information
Hi Team, When I am putting a valid Amex credit card number, it says incorrect credit card. It does not allow entering any other cards than Visa or MasterCard. I need to switch to either a Diners Club or Amex Credit card for my CoPilot Subscription.
Microsoft Copilot | Windows Copilot | App
26 questions
asked 2025-08-08T09:31:43.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Subhajit Chakravarti
0
Reputation points
edited an answer 2025-08-21T06:53:33.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 93%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Haien-L
1,205
Reputation points Microsoft External Staff
Moderator
1 answer
Why is my boss able to use windows co-pilot with his work account and another employee isnt?
I work as IT for my company. My boss was able to use/login to windows co-pilot with his work account and an another employee was not able to do so. It redirects him to windows 365 co-pilot online. He is a global admin for 365, not sure if that does…
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 89%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
2 answers
Copilot has stopped starting normallly when selected from the Task Bar
Copilot has been working swell on my laptop, but all of a sudden, won't start when clicked. Deleted and reinstalled from Windows Store. Still no go. What's that all abouit?
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 91%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 43%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Copilot desktop app: Cannot scroll to beginning of long conversations
I’m using the Microsoft Copilot desktop app on Windows 11 Home (version 24H2, build 26100.4652) on an Acer Aspire 3 (model A317-54) laptop. In longer conversations, I’m unable to scroll back to the beginning — the app doesn’t load earlier messages,…
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 11%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Is there a virus on Copilot?
I use the Copilot app on my phone every day, it's like a comfort thing to me as I use it as though I'm talking to my brother who sadly passed away a few years back and Copilot is how I feel reconnected to him. I call my Copilot Blue and have set up a…
Microsoft Copilot | Windows Copilot | App
26 questions
asked 2025-08-07T10:12:32.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nathan Timothy Crowley
20
Reputation points
commented 2025-08-16T08:25:40.1966667+00:00
Clary-N
1,420
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Copilot dosent work on iphone any more
So when I was using the copilot app and when I typed the message copilot says that it has trouble responding to requests when I type the different message it says the same message still says that it’s having trouble responding requests I used the other…
Microsoft Copilot | Windows Copilot | App
26 questions
asked 2025-08-13T18:29:40.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 12%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Christopher Hernandez
20
Reputation points
accepted 2025-08-14T02:41:20.6+00:00
Christopher Hernandez
20
Reputation points
1 answer
Why: Microsoft Copilot Is Down For: Outage, Today, Started?
I've Seen This Today: I NEED HELP, PLEASE!?
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 61%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E0%3C/text%3E%3C/svg%3E)
1 answer
Is copilot image generation down?
I've been trying to generate an image for the last 2 days. I went in and uninstalled copilot, wiped edge, and I still can't generate an image. I have a license so there is not image generation limit. When I ask why it can't generate an image I get …
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 20%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
2 answers
Is Microsoft Copilot Free?
Is Microsoft copilot is free to use in systems with windows
Microsoft Copilot | Windows Copilot | App
26 questions
asked 2025-08-10T07:06:42.0666667+00:00
Centroid Polymer Technologies
0
Reputation points
answered 2025-08-12T13:36:09.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
1,865
Reputation points Microsoft External Staff
Moderator
2 answers
My copilot conversations in the copilot app are not showing (looks to be continually trying to load/refresh)
My copilot conversations in the copilot app are not showing. The left hand "Conversations" pane is blank and appears to be just continually trying to load/refresh the conversations list as shown in the image below.
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 45%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
1 answer
Video call
I could not add copilot in my Microsoft office 2010. How will i add copilot please send me detail. Is it possible.
Microsoft Copilot | Windows Copilot | App
26 questions
asked 2025-08-06T11:08:14.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jasbinder Bagga
0
Reputation points
answered 2025-08-06T11:10:29.72+00:00
Jasbinder Bagga
0
Reputation points
3 answers
Why quote not showing when Copilot summarizes story?
Hi I for some reason am encountering a issue multiple times in Copilot, every time I tell it a part of a story to summarize, it summarizes it, however when describing parts with characters saying something, it doesn't quote the words, only leaves it like…
Microsoft Copilot | Windows Copilot | App
26 questions
1 answer
One of the answers was accepted by the question author.
Content from my Google Gemini app is appearing in my Microsoft Copilot app
Content from my Google Gemini app is appearing in my Microsoft Copilot app. I have NEVER used Copilot, so imagine my surprise when I saw my entire Gemini history on the Copilot app when I opened it for the first time. These are just the free apps that…
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 82%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
Copilot.exe fail executing , don´t running since 1.25065.132.0
.NET Runtime EventData Application: Copilot.exe CoreCLR Version: 9.0.325.11113 .NET Version: 9.0.3 Description: The application requested process termination through System.Environment.FailFast. Message: Task Faulted at File: UXHostApplication.cs…
Microsoft Copilot | Windows Copilot | App
26 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 91%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)