737 questions
737 questions with Microsoft 365 and Office | Install, redeem, activate | Other | Windows tags
5 answers
How can I uninstall 365?
I wish I had never moved up to Win 11 now. I want to uninstall & remove 365, One Drive & Co pilot. I have no use for those programs, all they do is confuse the at home user. No matter what I save, it's going to one drive also?? No, I don't want…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 34%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 23%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
1 answer
Is updamicrosoft.com legit for license renewal?
I believe this is suspect. Can you help me?
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-08-25T16:29:19.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 92%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Susan Saurage-Altenloh
0
Reputation points
commented 2025-08-25T17:15:58.79+00:00
Susan Saurage-Altenloh
0
Reputation points
1 answer
Need help resetting MFA for my Microsoft 365 Developer Tenant
Hello Microsoft Support Team, I need assistance with my Microsoft 365 Developer Tenant. Tenant domain: [personal information removed].onmicrosoft.com Admin email: [personal information removed].onmicrosoft.com I have already reset the admin…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-08-22T06:06:06.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
binh tran
0
Reputation points
edited the question 2025-08-22T13:33:43.6+00:00
Stefan Blom
310.3K
Reputation points MVP
Volunteer Moderator
1 answer
I am a part of a shared subscription program. The owner shows that I am in their profile as authorized user but on my end it shows I have no subscriptions, How do we correct this?
I am currently a part of a shared subscription program and I am unable to use the subsciption. I am not the owner of it. The owner has accessed their account and shows I am an authorized user. On my end, it shows I have no subscriptions and all my…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-08-20T23:01:26.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 11%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Holly Stubbs
0
Reputation points
commented 2025-08-21T00:39:42.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
16,785
Reputation points
Independent Advisor
3 answers
re-install microsoft professional 2013
How can I re-install microsoft professional 2013 windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 26%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
2 answers
i havel ms office 2007 old virsion i will remove and i have license 365 office but cat't remove office 2007 and install 365 how its slove ?
i havel ms office 2007 old virsion i will remove and i have license 365 office but cat't remove office 2007 and install 365 how its slove ?
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-08-15T07:18:21.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 68%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
MAHESH GOSAI
0
Reputation points
edited an answer 2025-08-15T07:52:49.1433333+00:00
DaveM121
765.4K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
How do i run office 2021 on a new PC?
Hi - a newbie here ! I have a new PC, it has Windows11 installed along with Office 365. A couple of years ago I bought office 2021 on a lifetime licence. What do I have to do to run Word, Excel, and Powerpoint - Is it a case of un-installing office 365…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 93%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
2 answers
I try to install office 2021 and it installs office 365 instead
I purchased a copy of Office 2021 for a church. When I tried to install it, it installed office 365 instead and wants to charge me for a subscription. Also, I need to change the email in the registration from my personal account to the email for this…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-08-10T23:45:45.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 97%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris DeWitt
0
Reputation points
answered 2025-08-11T00:24:25.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
102.4K
Reputation points
Independent Advisor
1 answer
How Can I Contact Microsoft Support Directly for Help?
I hope you're doing well. I’m trying to get in touch with Microsoft support directly (not through the community) regarding an issue I’m facing. I would really appreciate it if someone could guide me on the official and safest ways to contact Microsoft…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-08-01T10:58:59.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 17%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alex Marsh
5
Reputation points
commented 2025-08-10T03:28:27.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 8%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Malaki Hameed
0
Reputation points
1 answer
Help with what I have bought and how I extend it.
What Microsft package have I signed up to, what does it cost, what does it include? And no I don't want a passkey as I already have a Pin and and Pasword.
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-08-02T15:29:16.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 95%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Chris Grant
0
Reputation points
answered 2025-08-02T16:05:56.01+00:00
Brian Tillman [Outlook MVP 2007-2019] on Movate
19,935
Reputation points
Independent Advisor
4 answers
Product that came with new PC wrongfully removed when I cancelled my monthly subscription
I recently purchased a new laptop that came with Microsoft, so I cancelled my subscription. I now no longer have the product on my laptop and would like it reactivated. Thank you.
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-28T14:20:00.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Michael Shuga
0
Reputation points
edited the question 2025-07-29T18:04:34.2866667+00:00
Stefan Blom
310.3K
Reputation points MVP
Volunteer Moderator
1 answer
After paying for microsoft 365 my files are gone and i cannot use word or excel
I paid for my accoun and now excel and word arent working. i can see my excel files either. what happened to this account? was it comprimised? regs, E
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-28T22:54:29.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 15%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
E. Gruzin
0
Reputation points
answered 2025-07-29T01:26:10.8666667+00:00
Gunasekar N
31,480
Reputation points
Independent Advisor
2 answers
Can I Use The Authenticator app to fix the blocked account on my computer?
My computer was having problems with memory. I did a reset on PC. Got to start up page and it told me I had to reset pin code to get onto windows. I accidentally typed in my old password to many times and have been blocked from accessing windows. I…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-28T00:23:50.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 88%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Donald Clements
0
Reputation points
answered 2025-07-28T05:50:50.8533333+00:00
Marc Vernon
6,575
Reputation points
Independent Advisor
3 answers
How open .img file
Windows 11 pro, how to open .img file for install Office 2021
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-24T17:28:45.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 78%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darko Bernard
0
Reputation points
answered 2025-07-27T22:38:37.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Katerina-N
890
Reputation points Microsoft External Staff
Moderator
2 answers
Product key didn't received
I recently purchased a new laptop computer from HP, but the OS disk and product key were not included. They redirected my inquiry to Microsoft. I need this to activate Excel.
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-27T14:26:45.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 93%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
NANDHANA T P
0
Reputation points
answered 2025-07-27T20:04:04.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
nobuko c
116.2K
Reputation points
Independent Advisor
1 answer
NOT WORK EXCLE AND WORD
Dear Microsoft Support, I am encountering an issue with Microsoft Word and Excel on my system. Whenever I try to open either application, I receive the following error message: "We're sorry, but Word has run into an error that is preventing it from…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-25T08:47:04.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 88%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
DARPAN STUDIO
0
Reputation points
edited an answer 2025-07-25T09:19:45.61+00:00
DaveM121
765.4K
Reputation points
Independent Advisor
6 answers
What version of Microsoft Office support offline activation?
Good Day, I need to install Microsoft Office on a machine that is on an isolated network and the machine is not allow to access the internet at any point of the time. I have read that some version of Microsoft Office no longer support telephone…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-21T07:06:02.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 82%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mike Tan
0
Reputation points
commented 2025-07-23T22:07:19.3966667+00:00
Stefan Blom
310.3K
Reputation points MVP
Volunteer Moderator
1 answer
I followed the instructions in the Office Professional Plus 2021 manual, but the product key registration does not work.
I followed the instructions in the Office Professional Plus 2021 manual, but the product key registration does not work. Installation: https://msoft.ws/OPP21 → I opened files like Excel that were installed and tried to register the product key (it says…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-23T04:41:14.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 54%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
minji Kwon
0
Reputation points
edited an answer 2025-07-23T05:27:21.8733333+00:00
Gunasekar N
31,480
Reputation points
Independent Advisor
2 answers
cant activate my copy of office 2013 pro since upgrade to hardware & windows 11
I have been running windows 10 pro and microsoft office 2013 pro on a older dell machine that has legacy bios. Since that motherboad won't support Windows11, and you are stopping support for windows 10, I have upgraded my hardware and now have installed…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-22T18:20:18.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDZ%3C/text%3E%3C/svg%3E)
doug zeller
0
Reputation points
answered 2025-07-22T23:01:08.95+00:00
doug zeller
0
Reputation points
3 answers
Transfer Office to my new pc
Please Help, I wish to transfer my home and Business Office from my OLD to a NEW PC
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2025-07-22T11:08:00.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 19%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eanan Spencer
0
Reputation points
answered 2025-07-22T16:40:33.3833333+00:00
Ferdinand Nanalig
23,375
Reputation points
Independent Advisor