5,103 questions with Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services tags

Sort by: Updated
2 answers

Protected Users AD security group issue with remote server access using the IP address or alias name?

After adding to the Protected Users AD group, I am unable to access the remote server using the IP address or alias name. Protected Users Security Group | Microsoft Learn Guidance about how to configure protected accounts | Microsoft Learn Now people…

Windows for business | Windows Client for IT Pros | Directory services | Active Directory
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups
Windows for business | Windows Server | Devices and deployment | Configure application groups
asked 2024-09-30T11:19:53.7666667+00:00
EnterpriseArchitect 6,166 Reputation points
edited an answer 2025-08-28T07:09:42.9833333+00:00
1 answer

Remote desktop Stuck on welcome screen.

When trying to connect to Remote Desktop, the local laptop I am using to connect to the remote device gets stuck on the welcome screen that displays after you enter the password, but before you see the home screen. After a little, the program crashes,…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-08-27T21:27:43.6433333+00:00
Benjamin Goodrich 0 Reputation points
answered 2025-08-28T01:19:36.7466667+00:00
Quinnie Quoc 1,545 Reputation points Independent Advisor
1 answer

Bug: mouse pointer in Remote Desktop for Mac is horizontally offset after reconnecting to an external screen

I'm using Microsoft Remote Desktop for Mac to connect to Windows servers from my Apple MacBook. I use the "start session in full screen" option and use external screens connected via a USB-C dock. When I disconnect the dock (and thus the…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2024-04-22T15:04:30.77+00:00
Joachim Gehweiler 0 Reputation points
commented 2025-08-27T08:27:01.8733333+00:00
Jonas Fahrni 0 Reputation points
1 answer

Significant delay in audio when performing VC from RDP

When using RDP from Windows to Windows, and starting a VC call (for example, in MS Teams), the audio becomes delayed with regard to the video. This delay can reach 10 seconds. The same scenario happened when using xfreerdp client and performed RDP from…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-08-25T21:36:42.57+00:00
Tux Linux 0 Reputation points
edited a comment 2025-08-26T12:12:07.44+00:00
Raz Ilan Ashkenazi 0 Reputation points
1 answer

High Disk Usage Due to MS Office Diagnostic Logs on RD Server

Hi Team, We have set up an RD server (2022) and installed MS Office 2021 . Everything is working fine, but recently we noticed significant disk consumption in the users' AppData folders. Path: C:\Users\Username\AppData\Local\Packages\oice_16_XXXXXX…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Server | User experience | Other
asked 2024-09-21T11:54:41.68+00:00
Nisam Ali 1 Reputation point
commented 2025-08-25T22:35:06.41+00:00
Mauricio Mejia Hernandez 0 Reputation points
2 answers

How do I fix Error code: 0x3000008

I have done a lot of digging on this error and followed many of the answers provided, even the 2 here, but I can not overcome this issue with connecting to my Azure virtual desktop. I am using the remote desktop app to connect. I have chosen to connect…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,891 questions
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2023-04-26T19:02:18.6533333+00:00
Tillisch, Erik 45 Reputation points
edited an answer 2025-08-25T05:38:01.9566667+00:00
patrick Bosschaart 0 Reputation points
2 answers

Problem with new IPad (M4 13inch) and Remote Desktop app

Anybody experiencing problems with the new 13inch iPad M4 and when using the windows Remote Desktop app? On my previous iPad 12.9 inch (8th gen) there are no problems when using windows Remote Desktop. But once i try on my new iPad , after connecting and…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-04-10T06:01:16.8066667+00:00
Pieter M 0 Reputation points
answered 2025-08-23T15:59:29.9766667+00:00
Pieter M 0 Reputation points
4 answers One of the answers was accepted by the question author.

Remote Desktop 0x4 error - suddenly and with no reason

Last week I connected to a remote PC. Today I get an error and can't connect. I have changed nothing on any of the involved machines, what can have happened? Details: Old HP Server with VMware on it. Remote virtual PC: Windows Server 2003 R2. I…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Server | User experience | Other
asked 2023-05-01T10:50:58.08+00:00
Andreas Carlsson 30 Reputation points
answered 2025-08-21T11:23:20.73+00:00
RikJoe 0 Reputation points
1 answer

when i log in to my laptop outside my domain network all desktop icons disappeared and desktop screen black showing

when i log in to my laptop outside my domain network all desktop icons disappeared and desktop screen black showing

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-08-18T09:23:30.1466667+00:00
Ravinder Makkar 80 Reputation points
commented 2025-08-19T08:25:38.2433333+00:00
Ravinder Makkar 80 Reputation points
7 answers One of the answers was accepted by the question author.

Credentials supplied to the package were not recognized when connecting to some Windows Server Machines

Hello, I am trying to connect in RDP several machines under Windows Server 2019 but when I log-on (with correct user/password of course), it denies me with: "An authentication error has occurred. The credentials supplied to the package were not…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2020-07-28T09:45:02.903+00:00
DGIWD 251 Reputation points
commented 2025-08-15T17:45:32.0533333+00:00
David Haldeman 0 Reputation points
3 answers

RDG: HTML5 WebClient is unsharp / blurry

I have installed a VDI environment with Gateway/Broker/Webservices and the webclient components installed. All is working fine. Problem: when I connect with a browser to the HTML5 Webclient the display in the browser is unsharp and blurry. I see that in…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2021-03-03T13:54:47.773+00:00
Rainer Roesch 6 Reputation points
answered 2025-08-15T07:45:21.8666667+00:00
MARK FRANCIS 0 Reputation points
9 answers One of the answers was accepted by the question author.

RDP gets stuck at "Please Wait" after re-connecting using User with existing session, but works if using "Other User"

This question is in relation to another post "RDP to Windows 10 hangs at Please wait screen" (https://learn.microsoft.com/en-us/answers/questions/451406/rdp-to-windows-10-hangs-at-please-wait-screen.html). I found some more information that…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2021-07-14T16:36:02.743+00:00
Eric 261 Reputation points
commented 2025-08-13T16:00:35.69+00:00
Jones, Tracey 0 Reputation points
11 answers

Extreme lag on Microsoft Remote Desktop Mac client

I experience extreme lag in all my actions on the MacOS Remote Desktop Client, where every mouse click takes up to 30 seconds to take effect. my setup is the following; MacBook Pro 15" (2015) External USB-C 4K monitor (lg) This problem…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2021-02-01T10:02:19.947+00:00
Elmar Jense 61 Reputation points
answered 2025-08-12T19:53:00.0866667+00:00
Tim Maroosis 0 Reputation points
7 answers

Prevent Remote Desktop Client from defaulting to Windows Hello for authentication

Windows 10 computers that are enrolled into Azure AD / Intune are setup to use Window Hello for Business so users can log in using PINs or biometric devices (i.e. fingerprint or facial recognition). When the user then try to use the Remote Desktop Client…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2023-01-25T18:38:18.8133333+00:00
Eric Wightman 75 Reputation points
commented 2025-08-12T13:46:45.2166667+00:00
Nils Goldkuhle 0 Reputation points
1 answer

Make the new Remote Desktop app "Windows app" remember settings (persist the settings)

I am switching to the new "Windows app", but I have to daily set the settings in the upper left icon: Display settings->Fit session to window Display settings->Update the resolution on resize Each day, starting "Windows App", I…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-04-04T08:28:23.2333333+00:00
Ludwig, Richard 0 Reputation points
answered 2025-08-12T08:56:20.8166667+00:00
Daphne Huynh (WICLOUD CORPORATION) 165 Reputation points Microsoft External Staff Moderator
5 answers

Powershell 5.1 not accepting keyboard input when using Remote Desktop HTML5 Web Client

Install the latest RDS HTML5 client on a RDS deployment as specified here: https://learn.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-web-client-admin Open a web browser session and start an RDS session. …

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Server | User experience | PowerShell
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-03-24T15:25:41.6533333+00:00
Ag-8821 46 Reputation points
edited a comment 2025-08-11T23:08:12.7066667+00:00
Samuel Roach 0 Reputation points
1 answer

Remote access management console, operations status: not working properly

Hello. Trying to set up reporting in RRAS management console on Windows Server 2019, but stuck on some kind of error. VPN for remote users works okay, but reporting does not, seemingly because of this error. How can I troubleshoot it? There is…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2022-06-03T10:34:09.743+00:00
Nazar Tareyev 26 Reputation points
commented 2025-08-11T08:44:26.21+00:00
Donal Stack 0 Reputation points
1 answer

Remote Desktop

Hello, Recently, since a computer update (several computers in the office), we are experiencing endless data in Remote Desktop, has anyone encountered this?? What can be done?

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-03-05T06:51:07.6+00:00
shay rado 0 Reputation points
edited an answer 2025-08-11T08:28:21.0766667+00:00
Daphne Huynh (WICLOUD CORPORATION) 165 Reputation points Microsoft External Staff Moderator
1 answer

"real" mouse goes to "console" instead "rdp-tcp" when using rdp

Hello everyone. I have a stupid question. I want to connect a "real" mouse (for the so-called "relative mouse" mode) to rdp. But the problem is that remotefx does not work and I tried to connect via some "usb over ip"…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-04-06T20:30:27.6433333+00:00
username 0 Reputation points
answered 2025-08-11T07:49:24.7433333+00:00
Daphne Huynh (WICLOUD CORPORATION) 165 Reputation points Microsoft External Staff Moderator
1 answer

Remote App duplicate processes

We have a Windows server 2022 with RDS role, remote apps, and also the terminal gateway. When a user reconnect after idle timeout disconnected his session, he can reconnect to his disconnected session but the remote app (e.g. SSMS) is started again as a…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2025-02-04T10:36:05.12+00:00
Gergely Szabó 10 Reputation points
answered 2025-08-11T07:34:29.5266667+00:00
Daphne Huynh (WICLOUD CORPORATION) 165 Reputation points Microsoft External Staff Moderator