1,127 questions with Surface | Surface Book | Display and screen tags

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7 answers

Surface dock issues with KVM

Hello, I'm having issues with my Surface Book 2 connecting it to a KVM switch.  KVM: https://www.delock.com/produkte/G_11467/merkmale.html Desktop PC:   DP to DP to the switch Surface Book 2:  Surface dock, and then mini DP to DP to the switch Issue is…

Surface | Surface Book | Display and screen
asked 2019-02-01T08:50:21+00:00
Anonymous
edited an answer 2025-08-24T22:10:05.5433333+00:00
Don Varnau 19,405 Reputation points Volunteer Moderator
0 answers

Surface Book 3 – Autodesk Revit crashes instantly when touching the screen

We’ve encountered a strange and repeatable issue on two separate Surface Book 3 devices when running Autodesk Revit 2023 and 2024 Problem: Revit runs normally when using the keyboard, trackpad, or mouse. The moment you touch the screen with your…

Surface | Surface Book | Display and screen
asked 2025-08-12T15:18:26.3266667+00:00
Leo Pickford 10 Reputation points
1 answer

Attach surface book 1 tablet to a surface book 2 keyboard

I have a surface book 1 with 16 ram 512 hd good physical cond but wont turn on. Burn marks on connection pin and detach screen red light on keyboard stays on without pluged in. i also have a surface book 2 16 ram 512 hd, works fine but screen…

Surface | Surface Book | Display and screen
asked 2025-08-01T00:31:46.2666667+00:00
Kevin Hennelly 0 Reputation points
answered 2025-08-01T15:43:27.6666667+00:00
Jay Mark Dullan 550 Reputation points Independent Advisor
6 answers One of the answers was accepted by the question author.

Surface Book Screen goes black often

I keep hearing that this is a known issue. Is Microsoft going to do anything about it? This thing was too expensive to have a constant issue. I want a permanent fix or a recall.  Is there a fix that actually works?

Surface | Surface Book | Display and screen
asked 2018-02-15T01:04:51+00:00
Anonymous
4 answers

Surface Book 2 Autocad issues

There is a very specific issue i am having with my surface book 2 that i could really use help on.  It is the new 15" 512gb model with the 1060 nVidia card.  I have installed the following software on it twice now, as i have had to restore it to…

Surface | Surface Book | Display and screen
asked 2017-12-21T07:22:22+00:00
Anonymous
1 answer

Troubleshooting Microsoft surface book 2

I got a Microsoft Surface Book 2 two months ago. After updating to Windows 11, I noticed that after using it for some time, the screen suddenly goes black, while the keyboard lights and other indicators remain on. However, when I plug in the charger, the…

Surface | Surface Book | Display and screen
asked 2025-04-28T18:25:26+00:00
Anonymous
1 answer

Kombination af Wifi og video ustabilitet

Når jeg arbejder med min Webcam software Sighthoud eller andre linende, jeg har 4 Webcamera tilsluttet til mit Wifi, og lige sådan hvis jeg vil downloade en video fra nettet, har jeg tit ustabil billede, det virker som om billeder, videoer og Wifi hænger…

Surface | Surface Book | Display and screen
asked 2024-09-23T14:43:03+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

SB2 13" with USB-C to DP cable not detecting external display

Frustrated by my SB2 failing to detect my external display connected to USB-C to DP (display port) cable. This is a recently purchased Philips 27" curved display, model 278E8QJAB.  First time I tried it consistently refused to detect the display,…

Surface | Surface Book | Display and screen
asked 2018-08-24T12:24:36+00:00
Anonymous
3 answers

How to scroll pages with one finger instead of 2 moving on the screen

Hi I would like to know how to scroll pages with one fingers on the screen. I recently can only move pages with two fingers. Thanks

Surface | Surface Book | Display and screen
asked 2022-09-03T03:29:38+00:00
Anonymous
9 answers

Surface Book - Black Screen

Morning System: Windows 11 all updates applied Frequently but randomly the screen my surface book will go "black". The laptop appears to have been powered off, but it has not been. I can depress the space bar, depress the mouse pad or depress…

Surface | Surface Book | Display and screen
asked 2022-01-21T17:14:17+00:00
Anonymous
3 answers

Can I present in tablet mode?

I am presenting a Power Point presentation with my new Surface Book on Saturday at a venue that has a projector. I would like to use tablet mode so I can move around the room, interacting with students. Is this possible, or does it have to be in laptop…

Surface | Surface Book | Display and screen
asked 2017-10-12T17:40:22+00:00
Anonymous
3 answers

Surface Book Pro 2 15 inch

The screen went black and wont turn on. the backlight on the keyboard is on so i know the computer is on. the detach key does not respond so i can't remove the screen from the keyboard. how do i get the tablet or screen to turn on so i can operate the …

Surface | Surface Book | Display and screen
asked 2020-10-14T14:09:53+00:00
Anonymous
2 answers

black and white vertical lines on my screen

My Surface Notebook has black background and white vertical lines. How do I solve this?

Surface | Surface Book | Display and screen
asked 2020-03-05T21:50:41+00:00
Anonymous
116 answers

Surface Book 3 Screen Crack / Other Issues

I've seen Microsoft admitting to issues with the screen cracking on the Surface Laptop 3 (which I own, but have not had that glass crack) but Surface Support claims the Surface Book 3 is free of this issue. I have the Surface Book 3 13.5" i7 with 32…

Surface | Surface Book | Display and screen
asked 2020-12-27T18:39:19+00:00
Anonymous
1 answer

Surface book 2, auto rotate screen dont work

auto rotate screen dont work

Surface | Surface Book | Display and screen
asked 2019-05-25T19:41:25+00:00
Anonymous
1 answer

Repeated Firmware Update

I have a Surface Book (i7, 256gb, 8gb ram) and for the past ten days or so, I keep getting notified when I check for updates that the firmware update released on 11/2/15 is ready to install. Each time, I've downloaded and reinstalled the firmware update …

Surface | Surface Book | Display and screen
asked 2015-11-18T18:35:30+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Surface Book Yellowing Screen

So I opened my surface book and noted this yellowing on the screen. I am now out of warranty  (expired 12/29/16) and I purchased it brand new from Best Buy. Is there any way they'll replace this as it seems from what I've seen it's a hardware issue? I …

Surface | Surface Book | Display and screen
asked 2017-05-30T00:41:43+00:00
Anonymous
1 answer

Surface Book 2 Burn-In/Ghosting

I recently bought a Surface Book 2 and noticed that some images that have been on screen for a while sort of stay there when I go to different apps, though it seems to only really appear on darker apps such as photoshop or spotify. Any ideas?

Surface | Surface Book | Display and screen
asked 2018-03-31T16:57:59+00:00
Anonymous
0 answers

Surface Book 2 Replacement has Scratches, Signs of Various Usage and Overheats for No Reason. HELP!

I initially bought my product from John Lewis (JL) and was told to book in my Surface Book 2 in for a replacement via JL. The screen would not detach and have a life of its own and so went through the procedures. I was never delivered a fully working…

Surface | Surface Book | Display and screen
asked 2020-08-02T06:22:38+00:00
Anonymous
1 answer

Paint tool sai pen pressure and stabalizer not working on Microsoft surface pro

I have been using Paint tool sai on my Microsoft surface laptop for over a year now. It was working fine for me but just recently, the pen stabalizer and pressure stopped working all together. My stokes appear wonky even when I put the highest…

Surface | Surface Book | Display and screen
asked 2020-06-04T06:26:37+00:00
Anonymous