Hotmail freezes when I try to open an attached PDF

Anonymous
2025-02-08T20:44:46+00:00

For the last few months, my Hotmail account (accessed through Safari on a Mac) freezes up whenever I try to view a PDF attachment.

Any idea how I can fix this?

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2025-03-20T21:49:05+00:00

    Having the same issue. This may be stating the obvious, but it seems as though I can still download the attachments and then view them. So, as long as the source is trustworthy this might work for you as a workaround.

    But it is annoying to not be able to preview a document. Doesn't someone test the product before the release?

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  2. Anonymous
    2025-03-24T15:13:17+00:00

    I have started to send all my contacts to use another e-mail address/not microsoft, hotmail or live accounts.

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  3. Anonymous
    2025-04-11T16:46:45+00:00

    was really hoping there'd be a solution on this page. I've had to switch to Chrome as it works there.

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  4. Anonymous
    2025-05-22T01:16:19+00:00

    I have the same problem. Click on any pdf attachment freezes the browser. I have to restart safari. Typically, the pdf can be previewed in an embedded frame. However, this seem to have broken recently.

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