I was able to get in by going to "outlook.live.com"
instead of my usual "Hotmail.com"
Outlook has been telling me that it can't sign me in right now and to try again later for 4 days now. I can't get in to do any of the things that trouble shooters tell me to do. I'm at a loss. Any help would be greatly appreciated.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 53%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Caroline
25
Reputation points
I have been trying to sign into to Outlook email (which is actually a hotmail account) for four days now. Each time, I only get a screen that says "We can't sign you in right now. Please try again later." Even if I try to sign in through another Outlook tab, like a trouble shooter, it comes up with the same screen. In entering my email on an outlook troubleshooter, it told me there was nothing wrong with my account. I'm not sure what to do, or how to get into it. Any help would be greatly appreciated.
Outlook | Web | Outlook.com | Email
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Todd Davey 0 Reputation points2025-07-28T00:31:02.3466667+00:00 I have the exact same problem since this morning. Been about 12 hours now. None of those recommended fixes worked for me either. I can still access my Outlook email as I was signed in with the phone app.
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Fan Mo 0 Reputation points2025-07-31T05:54:43.09+00:00 I'm facing the same problem since this week. Clearing cookies sometimes worked but sometimes not. I have to always use my cell phone to check emails
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Carlo David 5 Reputation points2025-08-16T16:32:40.8933333+00:00 Same exact problem here for a week now. Outlook is really horrible but I've had my hotmail account for a very long time now and have eventually created an outlook acct because my hotmail account seems to attract a lot of junk emails, as in, the more I report spams the more I get them. So I use this account only for business transactions like when shopping online. If I have to compare this account to my gmail account, outlook doesn't come close. I guess this is a sign, Outlook sucks and it's probably time to just let it go.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 13%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Daniel Anderson 0 Reputation points2025-08-29T02:25:56.8166667+00:00 Same problem here. Three days now.
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9 answers
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Lisa Chandler 40 Reputation points2025-08-05T00:10:04.6733333+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 94%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
maxime savard 0 Reputation points2025-08-07T19:19:05.13+00:00 This is the way, every other comment has been useless for me, but this fix it
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Kevin Kool 0 Reputation points2025-08-18T18:39:07.5466667+00:00 I've had this problem as well. I took this person's advice "outlook.live.com" and I got in. Thank you so much.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 99%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Caitlin Herckenrath 0 Reputation points2025-08-19T15:12:55.9766667+00:00 This worked! Thank you so much!
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Liam 0 Reputation points2025-08-19T17:16:49.07+00:00 We really shouldn't have to be doing this just to get to a site we are already logged into.
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Caroline 25 Reputation points
2025-07-23T20:58:06.51+00:00 Thanks, but none of these worked. :(
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sarah N 5 Reputation points2025-08-08T09:27:34.3+00:00 I've been having issues with this also. It's only happening in Chrome. I was able to login within the Safari browser. However, I tried Lisa Chandler's suggestion of using outlook.live.com instead of hotmail.com within the Chrome browser, and this worked for me.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte 16,785 Reputation points Independent Advisor2025-07-23T20:19:49.4266667+00:00 Hi! Sorry to hear that you are facing troubles to log into your account, please try the options below:
- Delete cookies and cache from your browser
- Try in a private tab in Edge and if you have a secondary alias in your account try using that one instead of the main one
- Trun to sign firs from a different Microsoft site like Xbox.com
4 Try using a different network, such as a hotspot created with a mobile phone.
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Liam 0 Reputation points
2025-07-30T18:35:43.3866667+00:00 #2 Doesn't work. Even Edge in private mode is affected by this.
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Siddy 0 Reputation points2025-07-31T20:13:42.4866667+00:00 Me too, same since I got the latest round of spam emails in my Outlook inbox (typical behavior, lol).
Clearing cookies. Private window. Brave Browser (effectively Chrome). Firefox. With or without shields / adblock. Nothing works. Outlook is just (as is typical, lol!)...broken. I gave up on using Outlook for my main email address approximately 11 years ago, and now use it just for spam / companies that demand an email address that are likely to just spam me anyway.
And it ain't even good for that anymore, lol!
Fortunately, email clients are still able to access the account--but they can't report blatantly obvious spam to the Outlook system as spam. So the "Cash confirmation", "Please respond", "Weight loss gummies", etc. emails go directly in the inbox...as if spam filtering was never invented.
When trying to log in to "outlook.com", it redirects to:
https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=175&ct=1753992503&rver=7.5.2211.0....
and curiously, the &ct value changes about eight times (sequentially counting up) in very quick succession; the numeric value is clearly a Unix Epoch timestamp. This indicates the page is reloading over and over again in a failed dead loop--before giving us that classic Microsoft BSOD equivalent.