Are you able to edit documents in Word?
Can't activate office tried many times still unable to do so (Asus Vivobook)
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Talib Shaikh
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I have purchase vivobook16 of 2025 I can't activate ms office home and I tried follow troubleshooting procedure still it is not done and the home subscription is not showing in my microsoft account
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
9 answers
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Gunasekar N 31,835 Reputation points Independent Advisor2025-08-27T10:02:07.96+00:00 -
Talib Shaikh 0 Reputation points
2025-08-27T10:04:36.6733333+00:00 Yess but it does not show that my product is activated and I also can't see in subscription section on my account of office home 2024
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Gunasekar N 31,835 Reputation points Independent Advisor
2025-08-27T10:10:11.62+00:00 Hello,
If you can edit Word Documents, it means your Office product is activated.
Go to Word --> File --> Account.
See which account you've used to sign in to Office applications.
You can use the account linked below to check if you have the office license associated under the 'Products you've purchased' section.
https://account.microsoft.com/services
Let me know how it goes.
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Talib Shaikh 0 Reputation points
2025-08-27T10:16:43.3366667+00:00 No products purchase is showing and in subscription section office home 2024 is not there
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Stefan Blom 310.4K Reputation points MVP Volunteer Moderator2025-08-27T10:17:52.7266667+00:00 [---] it does not show that my product is activated and I also can't see in subscription section on my account of office home 2024
In Word, click File > Account. If there is problem with activation, it would show there.
Based on your description, your product is likely activated.
Office 2024 is not a subscription, but a perpetual license. It is still associated with a Microsoft account, because such an account stores the product key.
However, since you got a preinstalled version of Office, maybe the associated account isn't your usual Microsoft account. Can you figure out which account it might be, if it is not your usual one?
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Talib Shaikh 0 Reputation points
2025-08-27T13:02:41.6733333+00:00 I don't know how to do it
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Stefan Blom 310.4K Reputation points MVP Volunteer Moderator
2025-08-27T13:10:26.5633333+00:00 Start with File > Account. Do you see anything strange there?
The screen shot below is what I see, but it will be a little different, because I have a subscription, not a perpetual license.
When it comes to other accounts, you can go to https://account.microsoft.com/services and test with other @hotmail.com and @outlook.com accounts that belong to you, possibly something you set up when you purchased the computer.
Or maybe the retailer can help.
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Gunasekar N 31,835 Reputation points Independent Advisor
2025-08-28T02:08:51.5466667+00:00 We haven't received any response from you.
Feel free to ask back any questions and keep us posted!
Regards,
Gunasekar N