998 questions with Microsoft Security | Microsoft Identity Manager tags
Unable to see and download passed exam certicatie.
I have passed exam "Microsoft Cybersecurity Architect". But I'm unable to view and download the certificate. Where can I view and download the certificate?
Microsoft Security | Microsoft Identity Manager
Understanding the Source of User Properties in Microsoft 365
Hello, I’m looking for some clarification regarding how user properties are managed within the Microsoft 365 ecosystem. Let me explain better: user-related information (such as name, surname, profile picture, work email, skills, projects, etc.) can be…
Microsoft Security | Microsoft Identity Manager
How to tune Initial access incident to not trigger if there was no successful login
I am getting a significant amount of alerts from detection source AAD Identity Protection on my MS Defender Incident page, that are called "Initial access incident involving one user" and "Multi-stage incident involving Initial access…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Entra | Other
how do I create an extra user to give access to my Windows 11 computer?
How do I create an extra user on my Windows 11 computer? Other user appears at the screen, but what do I have to do to make to activate this user?
Microsoft Security | Microsoft Identity Manager
microsoft live account and xbox gamepass account was deleted
Hi. I need help recovering my microsoft live and my xbox gamepass account. My account was hacked and someone added a different recovery email on it whenever I try to login to my xbox app. When I also login using the same email or phone number on…
Microsoft Security | Microsoft Identity Manager
My account name was changed and I didn't change it
Hello, I don't know why my name on here was changed to craig jennings on my login screen. I did not change this and don't know why it would have changed.
Microsoft Security | Microsoft Identity Manager
Someone created a microsoft account using my email & I saw the request for code How do I stop them?
I do not have a microsoft account using my gmail but today I started getting emails that was showing a digital code for a password reset so I decided to logon myself and finished the process of getting the password changed to prevent the unknown creator…
Microsoft Security | Microsoft Identity Manager
Resetting old pc with windows 10 for resale without using my microsoft account
I want to sell my old laptop (Toshiba Satellite with a factory reset to Windows 10 from the device). I've completed a full reset on the Toshiba (choosing to remove everything and just reinstalling Windows 10) and all seems to have gone well, arriving at…
Microsoft Security | Microsoft Identity Manager
how to recover microsoft username
I have spent hours following all the instructions microsoft provides for recovering one's username, to no avail In the end they usually send me to sign in through github, which knows nothing about the username.
Microsoft Security | Microsoft Identity Manager
my husband can't access his MS account, he's tried online help and they are all dead ends
my husband can't access his MS account. we have tried everything from online support and they are all dead ends. I need a chat or phone number asap. thanks
Microsoft Security | Microsoft Identity Manager
Create a custom attribute similar to Department
We need to create a custom attribute similar to Department, which should be named Sub-Department. This attribute should be referenced below the Department field and deployed for all existing users as well as new users.
Microsoft Security | Microsoft Identity Manager
Microsoft sign in from IPv6 associated with Microsoft
This afternoon I noticed a successful sign in on my Microsoft account from an IPv6 address. I am located in the US, so this is abnormal. The address is 2a01:111:f402:f0f9::f147. The location shows as Phoenix, Arizona. Upon looking into the address, the…
Microsoft Security | Microsoft Identity Manager
Need help deleting corrupted Steam files off my usb drive.
A while ago I downloaded some Steam games to my usb drive, those games never download so I tried to delete the folder manually but it won't delete because the file is corrupted. I need to get the folders off. I saw another question on here and they said…
Microsoft Security | Microsoft Identity Manager

Cannot access security code due to email address no long exists
I am helping my brother set up his new computer and when getting to "create a pin" for sign-in the setup has an old email address to send the security code to that no longer exists. It was originally used at the isp he has and they switched to…
Microsoft Security | Microsoft Identity Manager

Fingerprint not working, PIN entered too many times, recovery window is also not opening
I shut my laptop off and then when I tried to open it with my fingerprint, it didn't work even after trying multiple times (I noticed that my skin was just coming off) but I didn't worry since I know my PIN but it showed the PIN incorrect when I know for…
Microsoft Security | Microsoft Identity Manager
Entra External ID Tenant redirecting to federated login
Hello, I can no longer access my Entra External ID tenant. This was working as lately as a few days ago, but now I am redirected to an Apple appleid sign-in page (that errors). While the tenant has Apple ID federation turned on, the account I'm trying…
Microsoft Security | Microsoft Identity Manager

How do I revoke a 3rd party app able to use my Microsoft account for login?
Hi all; I am trying to unlink my Microsoft login to an app. I need to do this so I can test it first logging in for my app. Where can I do this? Everything on the web says go to the privacy tab in my account. There is no privacy tab. ??? - thanks -…
Microsoft Security | Microsoft Identity Manager

i am locked out of my hotmail account (******@hotmail.com) and cannot access it despite numerous attempts vai the unlock options
HI, i have been locked out of my hotmail account (@hotmail.com), despite many attempts to regain access through the online 'unlock account' options. I have sent specific information via this option but i do not get a response from Microsoft. Could you…
Microsoft Security | Microsoft Identity Manager
Not able to receive approval status email notification after access provided to access package.
i have one access package entitlement management, i have observe that sometimes approval status notifications ( if access is provided or failed) are not being sent to approver once the request is approved. please provide solution asap, that would be very…
Microsoft Security | Microsoft Identity Manager
Microsoft thinks my personal e-mail address is corporate
Microsoft seems oblivious to the fact that e-mail addresses other than @outlook.com (and a few common email hosts) aren't necessarily corporate. I'm constantly getting logged out, shown my e-mail address as a corporate login (with weird warnings and…