Surface Surface Duo Performance and maintenance

2 answers

Suface Duo 2: One of the screens turns off when held upright.

From 6/28/2022, My surface duo 2 has been acting up. It appears that it thinks that the phone is folded backwards and turns off one of the screens despite it being folded open flat. This only happens when I hold the phone upright, 90 degrees. upon…

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Anonymous

1 answer

เครื่อง Surface Duo 2 ขึ้นข้อความ Boot Select / Device Info แก้ไขอย่างไร?

เครื่อง Surface Duo 2 ขึ้นข้อความ Boot Select / Device Info มีตัวเลือกให้เลือก 3 ตัว Star Recovery Mode Power off ได้ลองทำการเลือกทั้ง 3 ตัวเลือกแล้ว กลับมาขึ้นหน้าจอเดิม ให้เลือกใหม่ ไม่สามารถเข้าเครื่องได้ ครับ ขอบคุณครับ ***Move…

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Anonymous

4 answers

Contacts: I have many duplicate, triplicate, multiple entries of contacts in Duo Contacts

I have a vast number of multiple entries of the same contact in my Duo Contacts. (See attached, showing the contacts as they appear in Outlook on my PC, don't be confused. It is just an easy way to show it.) I've tried a lot of things, but I can't…

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Anonymous

22 answers

Surface Duo 2 Launcher keeps crashing

As the title states, in the last few days, I have had Launcher crashing repeatedly. Just lately, I get a completely blank screen if I restart my phone (has screens aver but no icons and when I drag down from top of screen it will not stay). The last…

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Anonymous

3 answers

Surface Duo: How to tell what's running on the phone?

Hello all, I have a Surface Duo and recently installed some apps. Now when I open the phone there is always an ad playing. I can't determine which app is doing this, so I have two questions: How do I see which apps are currently running on the phone? …

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Anonymous

3 answers

Owner's Manual or User Guide

Where can I get a Hard Copy (in print) of User's guide or Owners manual of surface duo? received my duo 4 days ago and I am having a terrible time trying to get support from Microsoft. I have been involved with smart cellphones since I got my First…

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Anonymous

7 answers

surface duo 2 trade in

I have a surface duo 2 that I purchased about 6 months ago and I am quite used to it and like it - I get that it is not one big screen but 2 seperate ones that let me get more work done. I have the bumpers, but I dropped it and it landed on the hinge…

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Anonymous

5 answers

Screen Unresponsive to touch after media uses 100% volume.

Is there any fix to the following? : My screens become unresponsive to touch if any application uses the device speaker at 100% volume. I have to press the power button, or fold it closed to turn off the screens in order to get them responsive to touch…

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Anonymous

2 answers

Sim Card Tray replacement request

How can I purchase or request a sim card tray for a Microsoft Duo 2? and to repair the back of the device?

asked

Anonymous

3 answers

Surface Duo Bumpers Delaminating

The Surface Duo bumper is made with a hard piece of plastic (that adheres to the Duo frame) and a soft rubber (that covers the hard plastic and adheres to it with some sort of adhesive). Both of the Surface Duo bumpers (one came with the Duo and the…

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Anonymous

3 answers

Surface duo 2 cracked

I have the same issue - My Surface Duo 2 is cracked. Where do I get a $1000+ device repaired

asked

Anonymous

4 answers

No puedo desbloquear de at&t mi surface duo

Ya lo intente por at&t y por el soporte de microsoft y no me dan ninguna respuesta

asked

Anonymous

1 answer

Surface Duo Bloatware

I would like to hear other people's opinion. The surface duo is not the phone for the average John Doe. It is great and it is expensive but it lacks some fun features, especially on the camera side. This reduces the potential buyers to a small group.…

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Anonymous

1 answer

Constantly restarts after getting Google Play system update from June 1, 2021

I got my Duo a few days ago and had a major issue that rendered it unusable: the phone would seemingly crash for no reason and restart. I would then become usable again for about 20 seconds after unlocking the screen before it crashed and restarted…

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Anonymous

5 answers

Data transfer from Microsoft 950 phone to a Microsoft Surface Duo 2 phone

Will I have a problem transferring data from a windows based phone (Microsoft 950) to an android phone (Microsoft Surface Duo 2) ? Thank you for all responses!

asked

Anonymous

1 answer

Battery drain after OS updates

Problem: Battery drain in SD. Frequency: Random months through the year. Trigger: Monthly OS / Security / Play service updates (or simply software updates). Root Cause: Device does not go into the 'Deep Sleep' mode, it's kept awake by the system all the…

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Anonymous

134 answers

Surface Duo 2 - permanent reboots after Update may 30 2023

DId anyone else experience random shutdowns and/or reboots not coming up again after the update may 30 2023? Display showing the option of retrying oder factory reset. Saw also some postings on reddit regarding this new issue.

asked

Anonymous

11 answers

Hinge grind

Does anyone else feel the hinge grinding when opening/closing the Duo? I started to feel it a few weeks after owning the device. However, if I open it slowly, I don't feel a grind at all. I'm not even sure it's fair to call it a grind, because…

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Anonymous

3 answers

Will the Surface Duo (gen 1) work fully with Slim Pen 2

Hi, I have the Surface Duo (1st gen) and a Surface Slm pen (1st gen). I'm finding that the Slim pen's Bluetooth disconnects from the Surface Duo way too quickly, so using the Slim Pens top button feature to open the Onenote app, or take a screenshot is…

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Anonymous

9 answers

Microsoft Surface duo Cracked Case

I purchased the first DUO, But I dropped it and the outer case shattered. How can I go about getting it replaced??

asked

Anonymous

Surface | Surface Duo | Performance and maintenance

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50 questions with Surface | Surface Duo | Performance and maintenance tags

Suface Duo 2: One of the screens turns off when held upright.

เครื่อง Surface Duo 2 ขึ้นข้อความ Boot Select / Device Info แก้ไขอย่างไร?

Contacts: I have many duplicate, triplicate, multiple entries of contacts in Duo Contacts

Surface Duo 2 Launcher keeps crashing

Surface Duo: How to tell what's running on the phone?

Owner's Manual or User Guide

surface duo 2 trade in

Screen Unresponsive to touch after media uses 100% volume.

Sim Card Tray replacement request

Surface Duo Bumpers Delaminating

Surface duo 2 cracked

No puedo desbloquear de at&t mi surface duo

Surface Duo Bloatware

Constantly restarts after getting Google Play system update from June 1, 2021

Data transfer from Microsoft 950 phone to a Microsoft Surface Duo 2 phone

Battery drain after OS updates

Surface Duo 2 - permanent reboots after Update may 30 2023

Hinge grind

Will the Surface Duo (gen 1) work fully with Slim Pen 2

Microsoft Surface duo Cracked Case