13,309 questions with Microsoft 365 and Office | Subscription, account, billing | For business | Other tags

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4 answers

This username may be incorrect. Make sure you typed it correctly. Otherwise, contact your admin

Hi, this, is Kalam We have Microsoft business basic subscription yesterday we have login successfully. But today geting error to login Microsoft account. Email- * PII Removed * This username may be incorrect. Make sure you typed it correctly. Otherwise,…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-25T10:48:15.4833333+00:00
noel dionisio 0 Reputation points
commented 2025-08-29T09:39:34.7833333+00:00
Hani-Ng 1,745 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

CERTIFICATE OF RESIDENT (COR)

I would like to request COR for 2025 under Microsoft Regional Sales Pte Ltd . Purpose for witholding tax payment.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-28T10:14:06.2666667+00:00
Nurul Hidayah 0 Reputation points
accepted 2025-08-29T02:00:23.8933333+00:00
Nurul Hidayah 0 Reputation points
2 answers

I want to migrate all my employee's accounts etc from Go Daddy to Microsoft

How do I migrate all my employees' email and Microsoft programs across from Gon Daddy

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-08T06:07:18.45+00:00
Tony Kolega 5 Reputation points
commented 2025-08-28T02:16:30.93+00:00
Jade Ng 1,720 Reputation points Microsoft External Staff Moderator
3 answers

cannot receive Xero invoices from clients

I cannot receive Xero invoices/emails or emails from clients , they either get a "undeliverable" or they send invoices and I do-not get them. It has been happening for 6 weeks. Outlook has stated that it is Microsoft 365 issue and Xero has not…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-07-17T01:30:54.84+00:00
Jo 0 Reputation points
edited an answer 2025-08-28T01:03:34.43+00:00
Simon 0 Reputation points
4 answers

Locked out of my business account

I have a personal and business account with Microsoft. All of the sudden I am locked out of my business account. When I try to login, it says the account is blocked and to contact your administrator. Well I am my own admin and I do not have access to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-22T21:04:07.2566667+00:00
Tripp Johnson 0 Reputation points
answered 2025-08-27T18:45:09.07+00:00
Chris Duong 1,480 Reputation points Microsoft External Staff Moderator
3 answers

Take over 365 tenant form IT supplier

Hi. We have an IT Supplier that's managing out 365 tenant. What needs to be done for us to take over the tenant for inhouse or to be moved to other IT Supplier. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-27T08:34:24.1466667+00:00
dawie booysen 0 Reputation points
answered 2025-08-27T13:26:13.08+00:00
Sumit D - IA 134.9K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

office 365 Cross tenant sync - Global address list

Hi, Community Can you help with below issue please? We had configured cross-tenant sync. it succussed, synced users (Tenant B) are showed up in Entra (Tenant A), however, Not all users available in default global address list (Tenant A, test from user…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-07-16T01:32:56.92+00:00
Jaden 20 Reputation points
commented 2025-08-26T12:57:46.99+00:00
WALTON, Ashley 0 Reputation points
3 answers

How can I reach my domain in Microsoft 365 Admin Center?

Periodic billing has been activated for your Microsoft 365 Business Standard subscription. Periodic billing now applies to your Microsoft 365 Business Standard subscription. If recurring billing is enabled, your subscription will be billed on the renewal…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-24T18:58:23.31+00:00
Arunas Bucevicius 0 Reputation points
commented 2025-08-26T07:06:27.7366667+00:00
Jade Ng 1,720 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I am unable to log in to my Microsoft 365 account as I recently changed my phone

Hi, I am unable to log in to my Microsoft 365 account as I recently changed my phone and can no longer receive verification codes via the Authenticator app. I have also attempted to log in through my laptop, but without access to the authentication…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-20T05:09:48.43+00:00
anushka udayanga 20 Reputation points
commented 2025-08-25T07:30:25.17+00:00
Jess-Q 1,570 Reputation points Microsoft External Staff Moderator
1 answer

Solicitação de Assistência – Bloqueio de MFA e Recuperação de Conta

Dear all, good afternoon. My phone was stolen and I need to recover the MFA for the ***Remove PII*** account, for which I am an administrator. When I restored the Authenticator, this account appeared with an "action required" (as shown in the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-19T11:24:32.1666667+00:00
Caio Dias 0 Reputation points
commented 2025-08-22T15:06:56.9566667+00:00
Alina-Le 1,840 Reputation points Microsoft External Staff Moderator
1 answer

Error Code: 399287

Error Code: 399287 Request Id: f357d136-6b8c-4ae6-a1f5-fa78a8ac0000 Correlation Id: PII removed Timestamp: 2025-08-19T10:18:46Z MS infoline says that i must ask online support but i cant login to online support! Its only administrator account, so what we…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-19T10:35:19.73+00:00
Marcin Jaskólski 0 Reputation points
commented 2025-08-22T15:06:04.57+00:00
Alina-Le 1,840 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Compliance Guidance Of Microsoft O365 user and license

Hi Team, User created on the Microsoft O365 portal without a license considered as compliance or non-compliance? Regards, Amit Bandarkar

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-19T06:13:24.0666667+00:00
Amit Bandarkar 20 Reputation points
accepted 2025-08-22T08:18:05.9533333+00:00
Amit Bandarkar 20 Reputation points
2 answers

Urgent Assistance Needed – Microsoft 365 Business Accounts

Hello Microsoft Support Team, We are facing a critical issue with our Microsoft 365 Business accounts. Last night, all 44 of our business email accounts—including the admin account (****)—suddenly became inaccessible. When trying to log in, it says the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-17T10:28:24.12+00:00
Mr. SURAJ MAHARJAN 0 Reputation points
commented 2025-08-20T15:08:22.3766667+00:00
Vy Nguyen 3,165 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I've created a local admin account on my laptop and associated my work email via Entra ID but the username and password is not recognised when I try to switch accounts.

We've been having issues with downloading software locally with our MS365 Business Standard licenses. To get around the issue I've reset my laptop and created a local admin account and associated my work M365 account via the company's Entra ID. The issue…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-19T07:43:25.1066667+00:00
David Caldicott 20 Reputation points
accepted 2025-08-20T13:13:42.7366667+00:00
David Caldicott 20 Reputation points
1 answer One of the answers was accepted by the question author.

Customer lost credentials to old tenant and has been paying subscription without using it

A customer of mine took away our Admin accounts and lost his own. The customer has been paying licenses for 2 years by now, without using it. Is there a way to cancel the billing except for cancelling the mastercard? The only info I have is a credit card…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-20T09:48:06.5833333+00:00
Yannick De Plukker 20 Reputation points
accepted 2025-08-20T11:03:02.55+00:00
Yannick De Plukker 20 Reputation points
1 answer

Error Se ha producido un error. [4usqa]

Buenas tardes, yo ayer compre Microsoft 365 estandar empresarial con un maximo de 3 usuarios Necesito soporte urgente por parte de Ustedes, para lograr comprender, tambien me dice y no puedo poner usuarios por que me dice este error: Error Se ha…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-13T14:28:04.7333333+00:00
Ruben Roa 0 Reputation points
commented 2025-08-19T14:26:02.21+00:00
Demi-N 2,485 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Help me find account admin

i am new IT, old IT resigned long time and dont note account admin, i dont know how to find account admin, i can access 6 account member but dont have account admin plz tell me account admin of domain <PII Removed> my boss need info to use and pay…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-18T09:36:37.6766667+00:00
Linh Huynh 20 Reputation points
commented 2025-08-19T08:04:59.1466667+00:00
Stefan Blom 310.4K Reputation points MVP Volunteer Moderator
3 answers

I cant log in

UTC Date: 2025-08-12T16:03:55.183Z Client Id: 54FDFF3D8741446BBE0C04C89E32F7FE Session Id: c19cd170-61d8-46c0-b6d5-d189482bcf40 Client Version: 20250725003.04 BootResult: configuration Back Filled Errors: Unhandled Rejection: Error:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-12T16:10:02.5366667+00:00
Aron Goldklang 0 Reputation points
answered 2025-08-15T21:08:41.2566667+00:00
Hani-N 2,080 Reputation points Microsoft External Staff Moderator
2 answers

payment no invoice

I have regular charges going to Microsoft and have no invoices to match in my account

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-08-15T11:38:40.38+00:00
Catherine Macneil 0 Reputation points
answered 2025-08-15T13:54:43.8733333+00:00
Liora D 2,570 Reputation points Microsoft External Staff Moderator
1 answer

Leave home organisation

An IT company set me up with a microsoft office 365 account and email. I would like to manage this independently without the IT company. Is this possible?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-07-31T13:57:44.5633333+00:00
Coomaciste Ltd 0 Reputation points
commented 2025-08-13T20:45:22.5466667+00:00
Coomaciste Ltd 0 Reputation points