92 questions
92 questions with Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan tags
1 answer
your universal printer driver does not print full portrait page; shrinks 505 & prints in landscape like a left side of a book. How fix. Tried all printer options, No go.
Have Brothers Printer FMC J-4620DW (probably 15-20 years old; wireless connection, all works fine; never a problem until now with this new computer (I had a Surface Pro 4 before this new one.)(Brother's techs cannot get to work with my new Surface Pro…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-08-28T21:10:11.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 13%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Barbara L Beatty
0
Reputation points
answered 2025-08-29T11:04:51.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Domic Vo
1,015
Reputation points
Independent Advisor
1 answer
Print scaling is aligning the text differently since 133 (Feb 2025)
Since 133 of edge when I scale documents to 85%, the text aligns to the top left instead of the centre which it did in 132 and before. Is there a way to update the settings so that the documents scale for printing as before?
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-02-13T18:02:41.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 26%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
TRENAMAN, Siouxsie (NHS ENGLAND - X26)
10
Reputation points
answered 2025-08-27T11:01:47.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHP%3C/text%3E%3C/svg%3E)
Harry Phan
1,225
Reputation points
Independent Advisor
1 answer
My spreadsheet prints all six pages in one page, I need to change it to multiple pages
My spreadsheet prints all six pages in one page, I need to change it to multiple pages
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-08-10T12:37:39.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 52%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Heddy Richard
0
Reputation points
answered 2025-08-14T11:09:43.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
165
Reputation points Microsoft External Staff
Moderator
1 answer
Printer to PDF gone after 24h2 update. Error 0x800F0922 upon trying to re-enabling the feature.
After updating to Win11 24h2 a user's computer has lost her MS print to PDF function. I have attempted to re-enable it in the features, but am met with the subject error. Digging further it appears that the entire prnms009.inf folder is missing. I…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 53%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 61%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
2 answers
How do I scan a document now with windows 11?
How doI scan a document on windows 11. It was simple on windows 10 and now I can't find it. after using windows 10 for years
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-08-06T23:33:25.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 53%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Seaway Ventus ECR
0
Reputation points
answered 2025-08-07T01:38:00.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 86%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alex Ng
75
Reputation points
1 answer
Users on RDS (terminal server) has duplicate printers
We have a new terminal server WS2025 and an application server, which has the role of a print server (2 printers). Users log in to the terminal server, where the printer is then duplicated, see screen. The user does not have a printer assigned to the PC,…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-07-18T09:31:23.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 48%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
OP
0
Reputation points
answered 2025-07-30T08:21:52.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 57.99999999999999%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Smith Pham
2,670
Reputation points
Independent Advisor
6 answers
Change Quick Print Settings
We have switched to a new printer, and the Quick Print option now cuts off the page borders. Can anyone advise on how to resolve this issue? I have adjusted the default settings and am printing from a PDF.
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 40%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
1 answer
Network printer installation doesn't show up in Windows 11
Hi, I have installed a printer via network and IP address. It was an HP printer with "HP Universal Printing PCL 6" but it take 2-3 minutes to showing up and to be usable. The driver was already installed and what is the best way to check…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-06-30T09:35:37.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 6%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lusch, Rafael
20
Reputation points
edited a comment 2025-06-30T13:43:45.83+00:00
Lusch, Rafael
20
Reputation points
1 answer
We have a Canon IR 1730if. We got new Windows 11 computers. I installed the driver, but the scanner is not recognized. I can print without problem. Any suggestion what I should try next?
We have a Canon IR 1730if which I used regularly on Windows 10 with no issues. It is a network printer, so it is not directly connected to my PC. We got new Windows 11 computers. I installed the driver from the website, but the scanner is not recognized.…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-03-06T14:43:29.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shankel's Pharmacy
0
Reputation points
answered 2025-03-10T01:38:35.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
4 answers
Windows 11 24H2 Scan Issue - Brother Scanner
My computer updated to the Windows 11 24H2. After updating my brother scan function will not work. The computer sees the scanner. I have removed and reinstalled the scan driver and software, I have reached out to Brother and they have verified that the…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-01-15T16:53:41+00:00
Anonymous
answered 2025-03-01T00:35:13+00:00
Anonymous
2 answers
Printer/scanner no longer working in Win 11
Epson Workforce 645 Win 11 I needed my scanner this week and have been unable to use it (and my printer is now going offline all the time for no apparent reason, even though the printer says the network connection is good). Yes, I uninstalled/reinstalled…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-02-07T21:00:11+00:00
Anonymous
answered 2025-02-27T15:33:12+00:00
Anonymous
7 answers
Cannot install network printers after 24H2 update.
As described network printer disappeared after 24H2 update. Cannot add printer, spooler not responsive. Cannot rollback Do I need to reset my pc completely to remove this scourge? ***Move from Windows / Windows 11 / Windows update***
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-01-02T22:42:34+00:00
Anonymous
answered 2025-02-27T15:29:54+00:00
Anonymous
12 answers
Scanner Not Found
Windows 10 Epson 2800 eco tank printer Starlink Internet Unifi UDM Dream Machine Router All programs on the PC will print to the printer. The printer shows up in the Devices and Printers section. I can see the device on my router's info page. I tried…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2024-02-04T23:41:24+00:00
Anonymous
answered 2025-02-25T19:40:22+00:00
Anonymous
4 answers
Xpress Samsung M2070W unable to run on win 11 No Drivers or Software Made Available.
I am looking for resolution to an issue i am encountering whereby I am unable to find any Win 11 drivers or software in order to instal and actually use a Samsung M2070W printer scanner on win 11 laptop. I try to add device but win 11 fails to connect my…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2024-12-13T16:05:50+00:00
Anonymous
answered 2025-02-24T23:19:08+00:00
Anonymous
48 answers
One of the answers was accepted by the question author.
WINDOWS HOME 11 conflict with CANON MF SCAN UTILITY
I reinstalled Windows 11 Home on my computer. When I start scanning with the CANON MF SCAN UTILITY program, the following message appears: "Cannot communicate with the scanner. The cable may be disconnected, or the scanner may be turned off. Check…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2024-12-05T13:40:23+00:00
Anonymous
answered 2025-02-21T23:21:11+00:00
Anonymous
5 answers
Issues with Brother iPrint&Scan trying to connect to older version of Outlook instead of updated MS Outlook 365
We use the Brother iPrint&Scan scanner to scan documents to the computer. I recently upgraded our MS Office to 365 but now when I scan and the Brother software opens it won't allow it to attach to Outlook to sent an email. It shows…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2024-12-09T19:28:06+00:00
Anonymous
answered 2025-02-21T23:12:51+00:00
Anonymous
7 answers
Brother MFC Scanning stops with 24H2
We have 25 computers, a mix of Dell and HP with 5 Brother MFC-L8900CDW printers/scanners. Some of the computer were not seen on the printer console when scanning until I reinstalled the Brother Full package software or received blank PDFs. We were able…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2024-12-12T19:45:56+00:00
Anonymous
answered 2025-02-17T17:34:14+00:00
Anonymous
2 answers
Microsoft Support - DoNotEdit: *********
Microsoft Support - DoNotEdit:****** <Ticket ID was removed in accordance with PII requirements>
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-02-14T02:41:35+00:00
Anonymous
answered 2025-02-15T00:35:33+00:00
Anonymous
2 answers
My text is in color but my printer is printing Black
My text is in color but my printer is printing Black *** Moved from Windows / Other/Unknown / Devices and drivers ***
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-02-04T19:54:27+00:00
Anonymous
answered 2025-02-05T11:51:11+00:00
Anonymous
3 answers
Anyone having problems with LAN attached HP printers and 24H2 WPP?
So ... I cannot install 24H2 KB5048667 or KB5050009 as my HP Officejet Pro 9010 no longer works. I have to use wushowhide.diagcab to hide those updates. The machines via the event log complains about not being able to install the printer drivers,…
Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-01-15T22:00:32+00:00
Anonymous
answered 2025-02-03T20:34:29+00:00
Anonymous