1,658 questions with Outlook | Outlook for mobile | Outlook for iOS | For home tags

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unknown email address appeared in contacts

Hello, I came across an unknown email address in Outlook contacts. There was no email exchange with this email address. I deleted and reinstalled the Outlook application 2-3 times, but it is still in my contacts. This is the email address I mentioned.…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-28T06:25:44.6766667+00:00
MİNEL TURİZM 0 Reputation points
commented 2025-08-28T16:38:11.3266667+00:00
Hornblower409-4652 1,460 Reputation points
2 answers

I am not receiving emails from a specific email address

Since 7th July 2025 I no longer receive emails form ******@airtm.com I've added to safe senders cleared all rules etc etc but nothing. I've check on the sender end for them it is recording as sent. What can I do?

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-28T13:48:39.3066667+00:00
Uche Umekwe 0 Reputation points
answered 2025-08-28T14:23:15.4466667+00:00
EmilyS726 151.6K Reputation points Independent Advisor
1 answer

Can't access outlook as the Microsoft verification method service is not working

Since swapping iphone devices I have been unable to get back into my microsoft outlook account.  I have MFA enabled - authenticator app or 2 emails addresses for 2 step verification via codes. I am unable to authenticate through the app as I need to…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-28T02:12:29.3833333+00:00
Nicola Lovell 0 Reputation points
commented 2025-08-28T04:11:40.4466667+00:00
Estrella721 18,415 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Help I keep getting postmaster failed to deliver emails after every email I get

Hi I have such an annoying problem each time I get an email I get another right after saying failed to deliver email to this random Gmail account I have no idea about I tried blocking that email on my phone but it still does the same I’ll attach a screen…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-27T23:30:26.15+00:00
catherine ferguson 20 Reputation points
commented 2025-08-28T01:32:28.1466667+00:00
catherine ferguson 20 Reputation points
1 answer

trying to import .pst file including old email, contacts and calendar into online 365

I have been running a desktop version of Outlook {office 2013) on my windows 10 PC. So I have just subscribed to Microsoft 365 in order to be able to import my large (12GB) .pst file into 365 in order to make all my old emails, contacts and calendars…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-27T13:22:15.5733333+00:00
Alice Ely 0 Reputation points
answered 2025-08-27T14:59:27.6933333+00:00
Aymeric-B 19,810 Reputation points Independent Advisor
3 answers

How can I recover all my missing calendar events

My outlook mobile account is set up and is syncing. I have a new outlook account on my computer and phone. They are both working - syncing. Somehow my outlook calendar events went missing. I have not been able to get help with the recovery of my…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-07-24T18:44:39.8633333+00:00
HELEN CARRIGAN 0 Reputation points
commented 2025-08-26T05:04:14.9366667+00:00
Libby Brown 0 Reputation points
1 answer

Account Unaccessible

Hi, I opened to outlook email accounts via the app on my phone a while ago. It was as simple as select an ID and the account was created. there was no prompt for a password or a recovery email. I recently tried to add these emails to the outlook on my…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-25T20:17:49.01+00:00
siddhesh salvi 0 Reputation points
answered 2025-08-25T23:18:34.7533333+00:00
Diane P 4,000 Reputation points Independent Advisor
2 answers

How to fix a 550: 5.7.515 Access denied error

I have been unable to get you or Microsoft to help me with this. All these error code 550 5.7.515 in a non-delivery report (also known as an NDR, bounce message, delivery status notification, or DSN) when you try to send email to Outlook.com and related…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-24T22:54:39.5066667+00:00
Dennis Jones 0 Reputation points
answered 2025-08-25T12:08:34.3+00:00
AceRobertT 13,710 Reputation points Independent Advisor
1 answer

Account blocked- 2 step verification issues

I have a msa that is set up with 2 step verification. I tried the sign in helper which shows my account is blocked…tried resetting the pw, I use the email option then it asks me to use the phone number option in addition, when I try that I get “can’t…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-25T03:27:25.39+00:00
Rodney, Chantau D 0 Reputation points
answered 2025-08-25T04:02:53.1333333+00:00
Gunasekar N 31,835 Reputation points Independent Advisor
1 answer

How can I access ALL previous emails accidentally deleted and not in folder

How can I access ALL my previous emails, accidentally deleted and not in deleted file.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-23T22:28:39.0033333+00:00
Becky Moore 0 Reputation points
answered 2025-08-23T23:03:17.79+00:00
Jeronimo Fuerte 16,785 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

how can i find password for imap on iphone i cannot send or receive emails message says user name or password incorrect

cannot find password for imap on my iphone i cannot send or receive emails message says user name or password incorrect

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-16T19:45:53.6433333+00:00
Ellen Balsewich 20 Reputation points
commented 2025-08-23T04:49:48.2+00:00
Dennis J Enright Sr 0 Reputation points
1 answer

I have been locked out of all my outlook email accounts and i cant remember exactly last sent emails or subject lines; how am i supposed to verify my identity?

All of my email accounts have been locked after travelling through SE Asia, but now that I’m home in australia, I’m unable to sign in at all coz i cant verify my identity- because my back up email accounts are also locked. i have created a new email…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-22T08:19:15.1766667+00:00
Georgie Cervai 5 Reputation points
answered 2025-08-22T08:59:18.8466667+00:00
Estrella721 18,415 Reputation points Independent Advisor
2 answers

forgotten password

ive forgot my password on my other outlook accout and i cannot recover it - it says that it cannot confirm any of the details i put into my form what else can i do as i really need the mailbox

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-19T16:05:24.01+00:00
Poppi Reynolds 5 Reputation points
edited a comment 2025-08-21T23:29:34.2566667+00:00
Kayla Ashe 0 Reputation points
1 answer One of the answers was accepted by the question author.

how to access 3 months of hotmail missing on Mail

Had problem accessing my three Outlook mails on my iphone. Business support have sorted out the 2 business lines. They do not support personal enquiries but asked me to look at Mail on iphone - and there was my hotmail and it sends/recieves. BUT mails…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-21T14:54:46.3666667+00:00
JDC 25 Reputation points
commented 2025-08-21T21:05:04.27+00:00
JDC 25 Reputation points
3 answers

How do I find my imap password or reset it ?

Suddenly I keep getting a pop up saying it need my imap password. I have no idea what it is

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-13T06:09:45.45+00:00
Trish Skinner 0 Reputation points
commented 2025-08-21T16:10:20.83+00:00
bach le 0 Reputation points
1 answer

IMAP Server doesn't support Password authentication

I'm trying to reconnect my Dad's Hotmail to his iPhone 7 with no success. Each time I add his email address as the Username, it brings up this message: 'The IMAP server "imap-mail.outlook.com" doesn't support Password authentication. Please…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-20T12:46:58.2633333+00:00
Angela Dimitriadis 0 Reputation points
answered 2025-08-20T17:17:03.0433333+00:00
Kal-D 1,115 Reputation points Microsoft External Staff Moderator
4 answers

Email account no longer working

Hi I purchased an iPhone for my Dad years ago and set up an Outlook mail account for him at the same time, using Hotmail. It was working right up until 11/8/2024, where the last email received was from Microsoft - email heading 'Updates to our terms of…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-20T08:27:10.6733333+00:00
Angela Dimitriadis 0 Reputation points
answered 2025-08-20T12:40:22.98+00:00
Arlene D 6,065 Reputation points Independent Advisor
2 answers

What should Host Name & SMTP be in Outlook Hotmail?

My Dad's iPhone 7 is no longer receiving or able to send email via Outlook Hotmail. What should the Host Name & SMTP be?

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-20T10:43:58.44+00:00
Angela Dimitriadis 0 Reputation points
answered 2025-08-20T12:25:51.8066667+00:00
MUSTAFA SALAH 100 Reputation points
1 answer

Unable to gain access to account

I am unable to login to my email account - can i get my emails from my account to be sent to a new email address? ******@hotmail.co.uk - old account

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-20T11:04:32.1266667+00:00
Kennedy Bowman 0 Reputation points
answered 2025-08-20T11:40:29.6733333+00:00
Igor Leyko 102.4K Reputation points Independent Advisor
1 answer

I have been blocked out of my other Hotmail account and all verifications fail. How can I access it as unable to talk to anyone at Microsoft?

Please help. I have another Hotmail primary account which has been blocked and all verification methods are failing. How can I access the account. I’ve tried everything suggested.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-08-19T19:23:13.1433333+00:00
ALAN GOODING 0 Reputation points
answered 2025-08-19T20:00:16.8066667+00:00
Lester Bernard Reyes 53,545 Reputation points Independent Advisor