
85 questions with Microsoft 365 and Office | Subscription, account, billing | For business | Windows tags
License count confirmation for Microsoft 365 Business Basic
Hi, We need clarification about license count. We received 20 license for Microsoft 365 Business Basic but upon recently checking on our admin center theirs only 15 license.83455e7a-16b7-4fc5-b977-fbccd726c9f8.jpg
Microsoft 365 and Office | Subscription, account, billing | For business | Windows

How to delete subscription or automatic deduct amount in ms365 subscription?
Respected All I had used a ms365 business standard subscription for practicing personally for admininstrative task of ms365, at first this is for used free trial but unfortunately after one month it was activated. now the problem is i am received mail…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
I lost access to my authenticator and now I can't log into my Office 365 admin account, can anyone help me resolve this?
I lost access to my authenticator and now I can't log into my Office 365 admin account, can anyone help me resolve this?
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
I need help activating the Microsoft Purview Trial
We currently have Microsoft 365 E3 licenses, but we don't have the option to activate the Microsoft Purview trial. Please help us get the trial activated. thank you
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
my phone died, bought a new phone, microsoft authenticator wont work, help took me to resetting password which needs authenticator, i am in an endless loop and have lost access to email and admin center
so, new phone downloaded microsoft authenticator, which then asks for a code from microsoft authenticator... endless loop.. cannot log into microsoft admin center because it asks for code from authenticator and for some reason refuses to send a text…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Unable to purchase a Microsoft 365 Business Standard subscription // Microsoft Support not accessible
Hello Community, I am facing a problem with getting a Microsoft 365 Business Standard subscription. When singing up for it, everything went well until the payment was to be done. Current status: I have my tenant and could also add my own…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Certificate of Residence (CoR) & TIN number for Microsoft Regional Sales Pte Ltd
Dear Sir/Madam, The service rendered by Microsoft Regional Sales Pte Ltd is subject to withholding tax in Malaysia. Appreciate it if you could share with us the (i) Certificate of Residence (COR) (ii) TIN number for Microsoft Regional Sales Pte Ltd for…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Unable to access Microsoft 365 Business subscription
Hi all, My wife has a Microsoft 365 Business account. Her mobile phone was stolen, and she can no longer access her Microsoft Authenticator app linked to her Microsoft account. Her Authenticator app was not backed up, and is the only option that she had…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
How do I access 365 admin portal when admin has dissappeared?
I was recently hired to a small non profit. The previous director changed passwords to all of the tech and moved out of state. I have been able to recover the domains but the emails were set up directly through MS. I cannot get a hold of anyone at MS to…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Why don't I have the permission to access Mail in the Microsoft Admin Center?
Hello Everyone, My role is an administrator. But I can't access Mail. Could you please tell me how to activate the permissions here? Thanks, Weldon
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Subscription Office 365
Dear team Microfsoft, I purchased an Office 365 subscription using two credit cards. Because the first one had issues, I tried again using the other one. It turns out both cards were charged. I've only activated one. Can I use the other one for next…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Migrate away from Rackspace for M365 admin directly to Microsoft.
I currently manage the M365 tenant for the company I work for and the billing is done through Rackspace as we used to have hosted Exchange with them, but now I just login through them to access the M365 admin centres, but I have recently found out that…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Separate email address from existing email installed by microsoft office
i register 4 Microsoft office home & business 2021 in one email id ,anyway to separate product to different email ID.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows

I want to know what kind of license is best for using dataverse.
I'm thinking of switching from Access DB to dataverse, but I want to know what kind of license is best for using dataverse. First, the data managed by Access I want to migrate to an Access front end + Dataverse table format. The original DB itself had…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
How to fix Error Code: 50089
Hello I can't access my account Removed PII.onmicrosoft.com. I dont't receive verification code to my phone numer. The message is as follows: **Removed PII.**onmicrosoft.com Verify your identity Sorry, we're having trouble verifying your account.…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Display name inconsistency
Hi, I hope you are doing well. One of our users left the company, and a new hire joined, the employee who left was not having that much emails or data, so instead of deleting his account, we reassigned the email to the new employee from the admin center,…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Add a new Global Administrator
The Finance Director was our Administrator. He is no longer working at the City. I want to add a new administrator. I also want to change the credit card on file.
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Can you have business standard and premium licenses on the same tenant?
Is it possible to have in the same tenant some users with Microsoft 365 business standard while having other users on Microsoft 365 business premium? The goal would be to keep most employees on business standard to keep costs low. For employees with more…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
We are currently having trouble verifying your account. Please try again. Error #399287
Hi! As many other before me, we are having trobuble login in to our account. We can reset our password successfully but can't login because of the povided error. We known our recovery email and our recovery phone number. Even recovery does not work if we…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
I cant sign into my work account as i dont have access to 2fa for this account
I try to login to all microsoft buisness related products but cant get past 2FA as it only asks for code generation OR a passkey and I dont have the authenticator app - I get the same problem when i try to log into authenticator app. How can i bypass the…