588 questions with Surface | Surface Book | Install and update tags

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Couldn't find a bootable operating system. Check the Boot configuration to try to fix this

I have a sufacebook two. I had an issue that no matter what search engine I tried to use diverted to Yahoo. research said we had malware and suggested some options to fix. One was to remove unrecongnizable apps - like the 3 downloaded solitare games we…

Surface | Surface Book | Install and update
asked 2025-08-03T19:14:07.01+00:00
Kim Tucker 0 Reputation points
5 answers One of the answers was accepted by the question author.

Windows 10 update beyond Oct 2025

Microsoft intimated that my surface book 1 is ineligible for win 11 upgrade and support for win 10 ends in Oct 2025. Iam a retired person and I caanot afford a new PC at this moment. This is unfair and how can I get help on limited support for win 10 on…

Surface | Surface Book | Install and update
asked 2025-07-27T02:44:23.3766667+00:00
Balajir 20 Reputation points
accepted 2025-07-31T11:05:04.0366667+00:00
Balajir 20 Reputation points
6 answers

2 year warranty purchased with sb2 just shows pending?

I ourchased my sb2 in the microsoft store with the 2 year complete warranty.  All paid for.  When i look at my invoice the warranty just shows pending.  Its been about a month now.  When i check my device warranty it isnt showing with it.  What is going …

Surface | Surface Book | Install and update
asked 2018-10-09T04:10:16+00:00
Anonymous
1 answer

how to play a cd on surface book 2

I'm using an external cd player on a Surface Book 2 (SB) running Windows 10. I open Media Player and nothing happens, just the whirling circle. I've been able to do this in the past. I don't have any idea what might have changed to cause this behavior.…

Surface | Surface Book | Install and update
asked 2021-05-19T21:24:04+00:00
Anonymous
1 answer

First gen used surface book blank screen

have recently bought a used first gen surface book at first it was working fine but after some time it restarted itself saying updating but after restarting itself it shows a blank dark screen I can’t see the mouse either

Surface | Surface Book | Install and update
asked 2024-11-19T22:33:24+00:00
Anonymous
11 answers

Surface Book Performance Base - Crashing following MS Update

On 12 January I rebooted my Surface Book with Performance Base, and was greeted with "Please wait while Windows 10 performs updates - 0%..." screen.  When the system restarted, under the "SURFACE" white text on black boot screen was a…

Surface | Surface Book | Install and update
asked 2018-01-13T06:31:09+00:00
Anonymous
5 answers

Activate Windows seeks popping up on Surface Book 2

I decided to do a fresh install on my SurfaceBook 2 - Ever since, I keep getting 'Activate Windows' watermark. I then troubleshoot, and I get the 'Windows have been activated with a key linked to your microsft account' - That lasts anywhere for 1 hour to…

Surface | Surface Book | Install and update
asked 2020-05-11T07:39:29+00:00
Anonymous
1 answer

Surface Book 2 Memory Management BSODs

I have a MS Surface Book 2 which recently has been experiencing "Memory Management" BSODs for the past 3 days. The issue started on 1 Feb. I was using the laptop normally when it just randomly BSOD-ed, this then happened 3 times in a row that…

Surface | Surface Book | Install and update
asked 2021-02-04T15:46:26+00:00
Anonymous
2 answers

Some games freeze on startup but sound still runs in the background

I use to play elden ring on my surface book 3 a couple of months back and when I reinstalled it recently, everytime I launch it it launches in window mode and then when I try to put it in full screen mode then it freezes. The issue is when it freezes…

Surface | Surface Book | Install and update
asked 2023-01-06T23:56:13+00:00
Anonymous
1 answer

Surface Book 2 keeps restarting

Hello, I have been experiencing issues with my surface book 2 for the two weeks. I have the surface book 2, 15", 1 TB version. I am outside the warranty period. It started occurring after the mid-September 2020 updates. What happens is right after…

Surface | Surface Book | Install and update
asked 2020-09-30T22:22:00+00:00
Anonymous
5 answers

SSD damaged after Windows 10 update

About three days ago, as usual after a few days when I finished my day job, I got into the habit of updating Windows 10 on my Surface Book 3, which I bought it about two months ago as soon as Microsoft launched it on the market. After updating Windows,…

Surface | Surface Book | Install and update
asked 2020-07-24T13:04:29+00:00
Anonymous
6 answers One of the answers was accepted by the question author.

Surface Book 3 VMware Issues

I'm trying to get VMware working on the laptop (i7, 32gb, 1tb). I never installed HyperV but keep getting errors about it causing problems blocking the VMs running. I decided to try it but it wasn't acceptable as I need USB passthrough for a particular…

Surface | Surface Book | Install and update
asked 2020-08-08T02:10:50+00:00
Anonymous
0 answers

P2V Surface Book - VMWare standalone converter

Folks, We have a Surface Book that we want to P2V. We have attempted to P2V the device only to have it complete the conversion and then go into a "Automatic Repair" loop. I have tried disabling the Secure Boot and it did not make any…

Surface | Surface Book | Install and update
asked 2018-04-12T23:10:19+00:00
Anonymous
3 answers

Surface book 2:15 inch cases

As a creative I would really love to be able to get a case for my surface book to with a --kickstand--- after searching the Internet endlessly the most I can find is sleeves. I'm just wondering why Microsoft is negating surface book 2:15 inch owners…

Surface | Surface Book | Install and update
asked 2018-02-27T12:09:41+00:00
Anonymous
2 answers

MANUAL KEYBOARD RELEASE MICROSOFT SURFACE BOOK 2

Hi everyone,  The keyboard/ base of my laptop has stopped responding/working, and has now gone flat.  Is there any way to do a manual release of keyboard with a flat battery.  I want to test to see if I can change directly to the tablet screen by itself,…

Surface | Surface Book | Install and update
asked 2019-03-08T04:30:12+00:00
Anonymous
4 answers

Surfacebook 2 boot loop

Hello!! Please help to fix this issue: Boot Loop " How to fix it?" OS Edition Windows Professional Version 2009OS Build 10.0.19044.1288System type Surface Book 2 15" SSD 256 GB RAM 16 GB dGPU GTX 1060 Im writing because of a situation…

Surface | Surface Book | Install and update
asked 2022-03-31T15:15:42+00:00
Anonymous
5 answers

Latest slew of graphics updates to improve graphics on Surface Book 3 broke graphics

Hi, Yeah the recent October 31st update has rendered every game unplayable, with the image not loading until alt-tabbing in and out, then on multiple tested games the frames drop until it becomes impossible to make a choice. In my device manager, both…

Surface | Surface Book | Install and update
asked 2022-11-07T03:41:59+00:00
Anonymous
1 answer

Headphones not working after update, again.

You know the drill, It's Tuesday...you've ruined my computer....I'm going to spend till next Tuesday fixing it...rinse and repeat. Writing in the hope someone will offer a suggestion that isn't 'do the update again' you know the update right? The one…

Surface | Surface Book | Install and update
asked 2025-02-04T03:29:20+00:00
Anonymous
3 answers

Surface Book Shuts Down When Detach Button is pressed

My Surface Book has just started shutting down when I do one of two things: 1.)  Attempt to detach the screen from the keyboard by using the physical keyboard button or the detach icon in the system tray. 2.)  Unplug the power cord to use the machine on…

Surface | Surface Book | Install and update
asked 2020-08-08T13:43:31+00:00
Anonymous
1 answer

Microsoft surface 1 sd card specs

I'm needing to order a SD card for the Surface book 1 im using. What size and specs should I order?

Surface | Surface Book | Install and update
asked 2020-04-04T16:35:51+00:00
Anonymous