603 questions
603 questions with Surface | Surface Pro | Sound and camera tags
2 answers
Surface Pro 11 camera issue on sign in from sleep/hibernation - "Couldn't turn on camera - please sign in with PIN"
Hello I have been having this issue for a while now. I have a Surface Pro 11. I put my laptop head down to the keyboard for it to sleep/hibernate. When I lift the head back up, two things happen: the screen appears for log in, my camera light is on but…
Surface | Surface Pro | Sound and camera
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 65%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
how to restore sound on surface pro
running Win 11. Sound button on task bar has a line going through it. System settings says there is no device settings. help
Surface | Surface Pro | Sound and camera
603 questions
asked 2025-08-23T02:33:16.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 14.000000000000002%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
thomas cat
0
Reputation points
answered 2025-08-24T14:20:51.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
1,310
Reputation points
Independent Advisor
1 answer
Surface Pro 10 built-in cameras not working
A couple of months ago I've bought a second hand Surface Pro 10 with Windows 11 Pro. I've never needed the camera before, but now I did and I can't get it to work. I've tried many things, but nothing seems to help. In Device Manager I see Intel(R) MTL…
Surface | Surface Pro | Sound and camera
603 questions
asked 2025-08-21T14:27:22.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 79%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Nikki Bisschop
0
Reputation points
answered 2025-08-22T19:18:27.9733333+00:00
Harold Milan
1,310
Reputation points
Independent Advisor
1 answer
Contact Tech Support Advisor
I have a Blue Screen fault where the surface microphone crashes the Surface Pro. I have a Support Package, but cannot login to Admin, as the Surface Pro wont let me.
Surface | Surface Pro | Sound and camera
603 questions
asked 2025-08-18T12:51:49.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 55.00000000000001%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kevin Andrews
0
Reputation points
answered 2025-08-18T13:43:30.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Carl Nazario
1,580
Reputation points
Independent Advisor
1 answer
Camera is not responding for log in
When I get onto the login screen it shows camera not working properly! Use pin to log in, but I have seen camera app is working properly, what seems to be the problem?
Surface | Surface Pro | Sound and camera
603 questions
asked 2025-08-04T14:03:48.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 74%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
Muhammad Umair Shoukat
0
Reputation points
answered 2025-08-04T15:26:32.5866667+00:00
Rez
855
Reputation points
Independent Advisor
1 answer
Surface pro 11 camera doesn't read qr codes
The camera on the Surface Pro 11 doesn't read qr codes. I have selected "Barcode" and it still doesn't read the code.
Surface | Surface Pro | Sound and camera
603 questions
asked 2025-07-14T15:23:24.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 64%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bachman, Michael
0
Reputation points
answered 2025-07-14T16:16:04.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IGYQ
5,650
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Why isn't my camera working at all, not even an error code is popping up?
I have a Surface Pro 7. I tried previewing the surface camera front and it specifically says, "Camera preview failed to start, please reload the page and try again" (Reloading the page did nothing). I tried shutting down my PC for thirty…
Surface | Surface Pro | Sound and camera
603 questions
asked 2025-07-12T01:02:59.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 49%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Fellow Struggler
20
Reputation points
accepted 2025-07-12T06:10:01.05+00:00
Fellow Struggler
20
Reputation points
3 answers
have a problem with my face ID it is freezing at make sure your face is centered at the frame, what can i do?
have a problem with my face ID it is freezing at make sure your face is centered at the frame, what can i do?
Surface | Surface Pro | Sound and camera
603 questions
asked 2025-06-27T00:27:26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
8 answers
One of the answers was accepted by the question author.
No Audio through Surface Dock on Monitor Speakers - Dell S2715H
All, I am not getting any audio from the surface dock. My set up is as follows: Surface Pro 4 Two Dell S2715H Monitors with built in speakers All attached to the surface dock. The two monitors have hdmi ports, so I am using mini display to HDMI…
Surface | Surface Pro | Sound and camera
603 questions
asked 2017-07-29T22:31:47+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
7 answers
One of the answers was accepted by the question author.
Privacy Light Control on Surface Pro 4
How do you control the privacy light for the rear facing camera on a Surface Pro 4? I could not find any settings for it in the Camera App.
Surface | Surface Pro | Sound and camera
603 questions
asked 2016-02-23T09:49:39+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
4 answers
Re-imaged MS Surface Pro 8: Cameras not working due to "STATUS_DEVICE_POWER_FAILURE". How to check and enable?
I bought myself a Surface Pro 8 but wasn't happy with the pre-installed Windows 11. I also hated the idea of having to reinstall and esp. reconfigure all my applications again and so I created a disk-image of my prior Surface Pro 7 on a USB drive and…
Surface | Surface Pro | Sound and camera
603 questions
asked 2022-07-06T23:16:14+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
14 answers
Issues with USB microphones with Dock and Pro 7+
So I have a somewhat non standard setup. I have a work machine, Surface and a personal desktop. I am using an Aten KVM to switch between the two. I had an original Surface Pro 7 up until last week. It was connected to a Dock 2, which then connected to…
Surface | Surface Pro | Sound and camera
603 questions
asked 2021-03-04T13:31:33+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
surface pro8 3.5mm jack makes noise with earphones headphones
when cpu working hard and fan starts rurnning I hear a electrical noise from the earphones connected to the jack It is the same symptom in each earphone, and there is no noise when connected to a different laptop, so it is not an earphone problem. And if…
Surface | Surface Pro | Sound and camera
603 questions
asked 2022-12-03T01:16:00+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
8 answers
One of the answers was accepted by the question author.
Bluetooth Surface Pro 4 find but won't connect to device
I have attempted many times to connect Bluetooth speaker Sony SRS40 and Headphones JBL Reflect BT Mini. My Surface Pro finds the device but when selected the dialog just continues to say connecting until I cancel the action this can be up to 20 minutes. …
Surface | Surface Pro | Sound and camera
603 questions
asked 2017-09-02T10:24:16+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
HDMI audio not working after battery dying
I was using my Surface Pro 3 to watch a video on my TV through an HDMI cable. My battery died, and when I reconnected my computer locked me out with Bitlocker. I regained accessed but the Surface would no longer recognize an audio connection to the…
Surface | Surface Pro | Sound and camera
603 questions
asked 2020-10-31T19:50:54+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Surface Pro 6 camera light wont turn off
This morning I turned my surface pro 6 on and the camera light wont turn off except for when I shut the entire surface off. I've gone through other forums trying to find a solution but none of them involved a surface pro 6. I've booted up the built in…
Surface | Surface Pro | Sound and camera
603 questions
asked 2020-09-28T16:42:03+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
12 answers
Surface Pro 7 - Front Camera Video Flickers Blue
So my SP7 is a few months old and the entire time I've been plagued with headaches when I video conference. I'm a teacher and I teach online and in person all day. I just realized that it's from my video flickering blue constantly. It's like the white…
Surface | Surface Pro | Sound and camera
603 questions
asked 2020-12-10T16:08:26+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
0 answers
My Phone app on my Surface Pro 7.
How can I get My Phone app on my Surface laptop to use my audio on the PC when making calls? Right now I can dial out from my Surface and then I have to use my phone to talk and listen.
Surface | Surface Pro | Sound and camera
603 questions
asked 2020-02-07T22:56:08+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
1 answer
Taking photos on a Microsoft Surface
I'm taking photos on my Surface Pro. The device automatically numbers the photos with the date and time the photo was taken. Is there a way to change the numbering? I would like to have the option to have the photos numbered sequentially, ie from 0001…
Surface | Surface Pro | Sound and camera
603 questions
asked 2022-02-10T17:25:20+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous
4 answers
One of the answers was accepted by the question author.
bluetooth connection for hearing aid giving intermittent sound on Surface Pro 6
I just got some hearing aids (Kirkland KS 9.0) with direct Bluetooth capability. I have successfully paired them with: my Samsung phone, my iPad, and my Lenovo Thinkstation. I can play music and listen to things on YouTube, etc, fine on all of…
Surface | Surface Pro | Sound and camera
603 questions
asked 2020-07-08T00:28:01+00:00
Anonymous
asked 2025-07-07T16:28:16.88+00:00
Anonymous