41 questions with Surface | Surface Duo | Power and battery tags

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asked 2023-08-06T06:42:12+00:00
Anonymous
1 answer

What is happening to my phone?

I have the surface duo. The power turns on, showing the logo and "powered by android." It stops. When I hit the power button again, a box appears stating, "lockdown, Power off, restart." I have not pressed the "lockdown"…

Surface | Surface Duo | Power and battery
asked 2023-02-26T13:24:10+00:00
Anonymous
1 answer

why surface duo shuts off randomly after installing updates?

Surface duo 1 shuts off randomly indicating low battery even after being disconnected from charging. I connect the phone to charge and it wont turn on. when it does turn on, it stays on for like 10 mins and then shuts off again, fully charged

Surface | Surface Duo | Power and battery
asked 2023-04-25T03:52:01+00:00
Anonymous
1 answer

Unable to start phone

When trying to start the phone, I get a colorful left screen, followed by a similar right screen then the left screen shows the Microsoft logo with black screens and it does that all over again…

Surface | Surface Duo | Power and battery
asked 2023-12-08T11:09:45+00:00
Anonymous
1 answer

Duo 2 leaking fluid

Hello i bought the surface duo 2 and i had it plugged in and it was only about halfway charged when I went to pick it up and use it I noticed that it was leaking some kind of fluid and it smelt just like battery acid

Surface | Surface Duo | Power and battery
asked 2025-06-02T01:08:11+00:00
Anonymous
1 answer

Get Surface Duo Gen 1 Battery in Mx

Hi all, I got my surface duo gen 1 some time ago in Mexico. Now I need a battery replacement, do you know what to do? I already tried using Microsoft/devices. It won't allow me to start an order due my Mx address.. Do you know any Microsoft Partner…

Surface | Surface Duo | Power and battery
asked 2023-10-16T19:55:12+00:00
Anonymous
1 answer

Two MS ID Merge

I have two MS ID is showing with my name please merge to one please let me know the process of merging the two MS ID MS04******50 MS11******78 I want to remove my MS11******78 Regards Abdul Wajid

Surface | Surface Duo | Power and battery
asked 2024-12-20T16:05:06+00:00
Anonymous
3 answers

Scrolling pages on Edge or Chrome is not smooth

Is there any reason for scrolling pages in Chrome or Edge to be not smooth on Surface Duo? When scrolling the pages the screen freezes a little bit  which is quite annoying.  same issue is noticeable in other apps but not at the same scale in the…

Surface | Surface Duo | Power and battery
asked 2021-03-17T18:51:16+00:00
Anonymous
2 answers

Surface Duo V1 - Battery/Charging Issue

I have provided the link to another case I found on the forum that detailed the same problem. Essentially, I plugged my phone in to charge as I have done traditionally, it was at 16% battery. I unplugged it when my first alarms went off in the morning.…

Surface | Surface Duo | Power and battery
asked 2021-12-22T14:18:07+00:00
Anonymous
1 answer

Sometimes I need to switch off one of the two screens without folding it

Sometimes I need to switch off one of the two screens without folding it (using it as a booklet) to be able to save battery

Surface | Surface Duo | Power and battery
asked 2023-04-18T07:34:24+00:00
Anonymous
4 answers

Surface Duo V1 Battery Issue

This issue has happened before months ago and resolved itself. It has resurfaced and I would like some insight or educated guesses. My phone had over 90% battery when it shut down on it's own. I tried turning back on but got the low/dead battery icon.…

Surface | Surface Duo | Power and battery
asked 2022-02-08T18:59:03+00:00
Anonymous
4 answers

Surface Duo 2 batrtery issues after June Update

My Duo is almost unusable after the update. For some reason MS Launcher is taking about 40% battery and is constantly running. Even when im not using it and the phone is closed. This causes the phone to go from full charget to 15% In about 5 hours with…

Surface | Surface Duo | Power and battery
asked 2022-06-22T16:05:29+00:00
Anonymous
1 answer

Surface Duo is blinking hazard battery and symbol but won't start

Surface Duo is blinking hazard battery and symbol and won't charge nor start

Surface | Surface Duo | Power and battery
asked 2023-05-07T14:57:02+00:00
Anonymous
5 answers

Surface Duo Charging Port

Has anyone had issues with the charger not fitting into the charging port?  Mine was working fine and today I tried to plug into charge and the charger would not go in the port.  Tried two different chargers, same issue.  Seems as though something in the…

Surface | Surface Duo | Power and battery
asked 2020-11-19T03:41:06+00:00
Anonymous
1 answer

My mobile phone Microsoft Surface Duo 2 can not turn on

Suddenly it turns off, press the power but can not on. Tried to charge but no indication of charging

Surface | Surface Duo | Power and battery
asked 2023-03-27T07:19:26+00:00
Anonymous
4 answers

Woeful battery performance

While I understand that the Duo has a small battery capacity due to the thinness of the device, I have concerns about the battery performance. Standby performance is poor with the device draining the battery at ~6% per hour with the screens closed. …

Surface | Surface Duo | Power and battery
asked 2021-01-06T08:57:33+00:00
Anonymous
1 answer

My surface duo randomly turns back on

Hi, I have a surface duo 1 (the first one) and it keeps coming back on. After I shut it off of course. Sometimes immediately sometimes not. Any information? -Nasser

Surface | Surface Duo | Power and battery
asked 2023-07-19T11:41:03+00:00
Anonymous
2 answers

Buying replacement board for my duo 2

The board the battery connects to needs to be replaced on my duo 2 as the battery connections are damaged and can't be repaired but don't know where to look to purchase one thank you

Surface | Surface Duo | Power and battery
asked 2024-04-07T21:38:25+00:00
Anonymous
1 answer

Does not charge correctly!

I got a Microsoft Duo and the charger is not working, it will not "charge rapidly" it only "charging slowly" and it keeps disconnecting and reconnecting, which turns the screen on!

Surface | Surface Duo | Power and battery
asked 2021-04-29T05:49:15+00:00
Anonymous
1 answer

Hello any idea where i can buy battery for surface duo2. ???

Hello any idea where i can buy battery for surface duo2. ???

Surface | Surface Duo | Power and battery
asked 2023-10-31T14:57:40+00:00
Anonymous