41 questions with Surface | Surface Duo | Power and battery tags
My device battery indicator has a ? Symbel in it again, previously it shut down and didn't restart for days
Surface Duo
Surface | Surface Duo | Power and battery
What is happening to my phone?
I have the surface duo. The power turns on, showing the logo and "powered by android." It stops. When I hit the power button again, a box appears stating, "lockdown, Power off, restart." I have not pressed the "lockdown"…
Surface | Surface Duo | Power and battery
why surface duo shuts off randomly after installing updates?
Surface duo 1 shuts off randomly indicating low battery even after being disconnected from charging. I connect the phone to charge and it wont turn on. when it does turn on, it stays on for like 10 mins and then shuts off again, fully charged
Surface | Surface Duo | Power and battery
Unable to start phone
When trying to start the phone, I get a colorful left screen, followed by a similar right screen then the left screen shows the Microsoft logo with black screens and it does that all over again…
Surface | Surface Duo | Power and battery
Duo 2 leaking fluid
Hello i bought the surface duo 2 and i had it plugged in and it was only about halfway charged when I went to pick it up and use it I noticed that it was leaking some kind of fluid and it smelt just like battery acid
Surface | Surface Duo | Power and battery
Get Surface Duo Gen 1 Battery in Mx
Hi all, I got my surface duo gen 1 some time ago in Mexico. Now I need a battery replacement, do you know what to do? I already tried using Microsoft/devices. It won't allow me to start an order due my Mx address.. Do you know any Microsoft Partner…
Surface | Surface Duo | Power and battery
Two MS ID Merge
I have two MS ID is showing with my name please merge to one please let me know the process of merging the two MS ID MS04******50 MS11******78 I want to remove my MS11******78 Regards Abdul Wajid
Surface | Surface Duo | Power and battery
Scrolling pages on Edge or Chrome is not smooth
Is there any reason for scrolling pages in Chrome or Edge to be not smooth on Surface Duo? When scrolling the pages the screen freezes a little bit which is quite annoying. same issue is noticeable in other apps but not at the same scale in the…
Surface | Surface Duo | Power and battery
Surface Duo V1 - Battery/Charging Issue
I have provided the link to another case I found on the forum that detailed the same problem. Essentially, I plugged my phone in to charge as I have done traditionally, it was at 16% battery. I unplugged it when my first alarms went off in the morning.…
Surface | Surface Duo | Power and battery
Sometimes I need to switch off one of the two screens without folding it
Sometimes I need to switch off one of the two screens without folding it (using it as a booklet) to be able to save battery
Surface | Surface Duo | Power and battery
Surface Duo V1 Battery Issue
This issue has happened before months ago and resolved itself. It has resurfaced and I would like some insight or educated guesses. My phone had over 90% battery when it shut down on it's own. I tried turning back on but got the low/dead battery icon.…
Surface | Surface Duo | Power and battery
Surface Duo 2 batrtery issues after June Update
My Duo is almost unusable after the update. For some reason MS Launcher is taking about 40% battery and is constantly running. Even when im not using it and the phone is closed. This causes the phone to go from full charget to 15% In about 5 hours with…
Surface | Surface Duo | Power and battery
Surface Duo is blinking hazard battery and symbol but won't start
Surface Duo is blinking hazard battery and symbol and won't charge nor start
Surface | Surface Duo | Power and battery
Surface Duo Charging Port
Has anyone had issues with the charger not fitting into the charging port? Mine was working fine and today I tried to plug into charge and the charger would not go in the port. Tried two different chargers, same issue. Seems as though something in the…
Surface | Surface Duo | Power and battery
My mobile phone Microsoft Surface Duo 2 can not turn on
Suddenly it turns off, press the power but can not on. Tried to charge but no indication of charging
Surface | Surface Duo | Power and battery
Woeful battery performance
While I understand that the Duo has a small battery capacity due to the thinness of the device, I have concerns about the battery performance. Standby performance is poor with the device draining the battery at ~6% per hour with the screens closed. …
Surface | Surface Duo | Power and battery
My surface duo randomly turns back on
Hi, I have a surface duo 1 (the first one) and it keeps coming back on. After I shut it off of course. Sometimes immediately sometimes not. Any information? -Nasser
Surface | Surface Duo | Power and battery
Buying replacement board for my duo 2
The board the battery connects to needs to be replaced on my duo 2 as the battery connections are damaged and can't be repaired but don't know where to look to purchase one thank you
Surface | Surface Duo | Power and battery
Does not charge correctly!
I got a Microsoft Duo and the charger is not working, it will not "charge rapidly" it only "charging slowly" and it keeps disconnecting and reconnecting, which turns the screen on!
Surface | Surface Duo | Power and battery
Hello any idea where i can buy battery for surface duo2. ???
Hello any idea where i can buy battery for surface duo2. ???