17 questions with Surface | Surface Duo | Safety and security tags
confirm your other surface duo screen lock, forgot screen lock
Hallo, just in the process of setting up Duo 1 phone, message appears confirm your other surface duo screen lock but the screen lock;ve been forgotten, would like to resore backup detail with contacts, apps, sms etc, is thier a workaround to allowing the…
Surface | Surface Duo | Safety and security
Surface Duo fingerprint security option now missing
The fingerprint reader of my Duo suddenly stopped working. I noticed that the fingerprint option in settings\security is not showing up anymore. Phone has the latest update. Any suggestions on how to fix this? Not willing to try to reset to factory…
Surface | Surface Duo | Safety and security
How to unlock my surfacce duo
I have got a surface duo from Amazon and was instructed to submit unlock request via ATT website. But I didn't get any result from ATT after trying for several times. How can I solve the problem? Thanks!
Surface | Surface Duo | Safety and security
My surface Duo fingerprint sensor stopped working
My fingerprint just stopped working. I tried deleting & rescanning, but it won't even go that far. My phone is up to date with updates.
Surface | Surface Duo | Safety and security
Finger print sensor stopped working
Finger print sensor stopped working, mobile having heating issues
Surface | Surface Duo | Safety and security
Surface Dou - Fingerprint hardware not available
I think after this latest update, my Duo's fingerprint just stopped working. The error i get is "Fingerprint hardware not available" any idea what i can do to get it working again?
Surface | Surface Duo | Safety and security
Why my surface duo phone fingerprint does not work, it keep Saying enrolment wS not completed
Hello, when I turn off my surface duo phone, whenever I try to turn it on, I have to do factory reset otherwise I can not open it. There is just black screen. And fingerprint doesn't work also. A d I can not see any apps on homepage. Is that because of…
Surface | Surface Duo | Safety and security
Surface Duo, asking for lost PIN after factory reset
I forgot what my PIN was and now cannot get in to the phone. Performed factory reset per other suggestions, but it asking for my previous PIN, which I don't know, hence the reset.
Surface | Surface Duo | Safety and security
Fingerprint not working on SURFACE DUO 2
After updating to Android 12- My DUO 2 Fingerprint suddenly stopped working and doesn't show anymore in the settings/lock options. I wrote to customer service they told me to clean the Fingerprint/power button but didn't work, I reset the phone still not…
Surface | Surface Duo | Safety and security
Need 2nd phone to work with Microsoft Authenticator.
I have a Surface Due 2 phone with the Microsoft Authenticator app installed. I have been using it for about a year and it works great. I also have a separate work phone (I'm self employed) and would like to have the Microsoft authenticator app on my…
Surface | Surface Duo | Safety and security
About FCC ID
Hi, I want to know the FCC ID number of Surface Duo. Can you help me?
Surface | Surface Duo | Safety and security
Asking abour Microsoft Surface Duo [COD Country of origin] aka Manufacturing Factory
Hi I have searching all over around the internet about which country or factory that product Microsoft Surface duo is out. China or USA ? Thanks ZLT Myanmar
Surface | Surface Duo | Safety and security
Surface Duo 2 Calling 911 at Random?!!
My Surface Duo 2 has recently started an alarming new behavior. When I have it plugged in to Android Auto in the car and I receive a text message, it will sometimes start a random phone call with an unknown number! I never hear anything except a couple…
Surface | Surface Duo | Safety and security
Formal complaint
How do I put a formal complaint into Microsoft support?
Surface | Surface Duo | Safety and security
The fingerprint scanner on my surface duo 2 has stopped working abruptly. How to get it started again - I switched it over to SAFE MODE and it still didn't work
The fingerprint scanner on my surface duo 2 has stopped working abruptly. How to get it started again - I switched it over to SAFE MODE and it still didn't work
Surface | Surface Duo | Safety and security
Recovering/resetting Surface Duo pin
I recently purchased a Surface Duo and set it up. However, i have now forgotten my PIN and cannot get into the Surface Duo. Is there any way of recovering or resetting the PIN from outside the Surface Duo?
Surface | Surface Duo | Safety and security
Android notification has no option to approve for private account in Microsoft Authenticator
Without "approve" option in the notification , it is impossible to approve the login having only a galaxy watch with you. It was definitely possible before, for a few years. Now notification comes, but only with an option "show on…