11,143 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Windows tags

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2 answers

Error loading Teams App - Sorry, we ran into a problem loading this app. Please reload the page or try another time.

Hi, I created a Teams app to publish our web app on Microsoft Teams, 365, and Office. However, I get Sorry, we ran into a problem loading this app. Please reload the page or try another time. error after a few seconds of loading the page. The console…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Teams | Development
asked 2024-08-29T14:05:03.5366667+00:00
Anonymous
commented 2025-08-28T22:41:36.5633333+00:00
kendall faught 0 Reputation points
3 answers

Office 365 account not recognizing correct password.

Hello! I am in my first IT role here at small company who uses the Office 365 suite. I have a user who is constantly needing a password reset. I change the password in Admin Center and a few hours later, for the end user, it says the password is…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-01-18T20:53:33.43+00:00
Jordan S 0 Reputation points
commented 2025-08-28T19:36:56.34+00:00
Stefan Blom 310.3K Reputation points MVP Volunteer Moderator
3 answers

I can't save any documents in Microsoft 365

Hello    Please i need your help on this issue.    I cant save any document in Microsoft 365. '   When i try to save a document in word or excel i get the error below

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
asked 2024-03-27T11:58:46.4566667+00:00
IniobongNkanga-8038 981 Reputation points
edited a comment 2025-08-28T19:29:53.67+00:00
Stefan Blom 310.3K Reputation points MVP Volunteer Moderator
2 answers

Can I install office 2021 for Build version : 14827.20220

Hello , I needed some information, when I see the security updates for office 2021 I see that its the same as the current version channel, But can I install the version of the Monthy channel, I have highlighted the version which can be installed and…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2022-04-04T17:32:39.547+00:00
Girish 101 Reputation points
commented 2025-08-28T18:35:36.32+00:00
KRITI KUMARI 0 Reputation points
2 answers

Unable to use office365 despite the fact that Our University has a collective subscription

I have hell of a problem over the last 48 hours. I have tried many times since yesterday to sign in on office 365 to no avail. I tried to uninstall and reinstall , but the outcome if the same. I used a university subscription 365 office program. The…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-08-26T13:14:47.16+00:00
Muyanja Ssenyonga Jameaba 0 Reputation points
commented 2025-08-28T15:19:16.1466667+00:00
Vicky-I 1,735 Reputation points Microsoft External Staff Moderator
1 answer

Windows 11 Multi session + Outlook Monthly -Search menu apps and apps icons in system tray unresponsive

All,   I have another odd issue that only affects Windows 11 Multi Session and not Windows 10 Multi Session.  This is the same problem with Citrix or just via RDP.   When using Windows 11 MultiSession and Office Monthly Channel (this issue does not occur…

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,890 questions
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-10-19T15:56:53.0333333+00:00
Steve Turnbull 26 Reputation points
commented 2025-08-28T12:14:46.8433333+00:00
Darryl Smith 0 Reputation points
1 answer

Microsoft 365 Installation stuck at white screen, then disappears

Hi, I’m having an issue with installing Microsoft 365 recently. When I run the setup, it opens the white installer window but stays there without progressing to the installation status screen. After a while, the window disappears completely. If I try to…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-08-28T08:59:15.8866667+00:00
Mohd Marezuan Ahmad Marzuki 0 Reputation points
answered 2025-08-28T10:36:34.3533333+00:00
Phoebe-N 2,055 Reputation points Microsoft External Staff Moderator
3 answers

Issue activating Office LTSC Professional Plus 2024

Hello community! I'm dealing with a very frustrating issue trying to activate a very expensive copy of Microsoft Office LTSC Professional Plus 2024. Every time I open the Access application, it prompts for a product key: So I go ahead and enter the…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-08-26T22:58:26.31+00:00
Daryl Gorton 1 Reputation point
commented 2025-08-28T02:46:36.26+00:00
Huy-K 2,790 Reputation points Microsoft External Staff Moderator
3 answers

Request Refund Due to Download Failure of Microsoft Office

Hello, I recently purchased Microsoft Office, but I am unable to download or install the product despite multiple attempts. Since the software was never successfully installed or used, I would like to request a refund for this purchase. Please guide me…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-08-22T03:18:14.1333333+00:00
종혁 이 0 Reputation points
commented 2025-08-28T01:28:24.7+00:00
Darren-Ng 1,425 Reputation points Microsoft External Staff Moderator
3 answers

How to transfer office license from my account to my Customer's Account

Please advise how may i transfer office license to my Customer. I accidentally download the office and activated it via my personal E-Mail and i would like to transfer it back to my Customer.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-08-25T03:29:54.22+00:00
kok wee 0 Reputation points
commented 2025-08-27T23:57:08.5633333+00:00
Sophie N 2,445 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Access organisation templates in M365 web version

Hi, We have our organisation templates for MS Word, and these templates can be used when creating a new document on the MS Word desktop application. I would like to know if it is possible to access these templates when creating a new document on the MS…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | SharePoint | For business | Windows
asked 2024-12-03T21:46:24.5433333+00:00
Nishanth Chakkere Ramesh 490 Reputation points
answered 2025-08-27T17:19:53.2+00:00
Edward Chong 20 Reputation points
5 answers

OneDrive: Proxy Authentication Error - 2606

Hi, having a few issues with connection errors and proxy authentication errors. I am unable to log into my organisational account for the main microsoft account for my laptop, which then does not allow me to sync my files in OneDrive. Please see the…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
asked 2023-06-27T02:08:38.5+00:00
ChiekoL-1122 75 Reputation points
answered 2025-08-27T05:38:33.1333333+00:00
Daniel Lee 0 Reputation points
0 answers

Can't Create New Message (Outlook for Mac)

I am having issues with Outlook for Mac new version. All of a sudden, I 'Can't Create New Message' pops up when I go to Reply to an email, send a new email, etc. Now one of the most bizarre parts is that if I quickly reply to an email and send it, the…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-02-11T21:38:53.2666667+00:00
Jason Beaudin 15 Reputation points
edited the question 2025-08-26T15:49:55.4766667+00:00
Stefan Blom 310.3K Reputation points MVP Volunteer Moderator
4 answers

how to get Confirmation ID

hello microsoft! can you share with me how to get office Confirmation ID? thanks

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2024-12-03T13:37:38.49+00:00
doan viet khoi nguyen 0 Reputation points
edited a comment 2025-08-26T11:06:41.2333333+00:00
Stefan Blom 310.3K Reputation points MVP Volunteer Moderator
1 answer

High Disk Usage Due to MS Office Diagnostic Logs on RD Server

Hi Team, We have set up an RD server (2022) and installed MS Office 2021 . Everything is working fine, but recently we noticed significant disk consumption in the users' AppData folders. Path: C:\Users\Username\AppData\Local\Packages\oice_16_XXXXXX…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Server | User experience | Other
asked 2024-09-21T11:54:41.68+00:00
Nisam Ali 1 Reputation point
commented 2025-08-25T22:35:06.41+00:00
Mauricio Mejia Hernandez 0 Reputation points
1 answer

Cannot list/leave organizations

Hi, in Azure AD, I can switch between different tenants. Now I want to leave one of them. So I go to Azure AD, Manage Tenants, select the one and click on "Leave Tenant". Then I'm forwarded to myaccount.microsoft.com but there I get the…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2023-09-21T19:15:53.55+00:00
Erik Neumann 0 Reputation points
edited an answer 2025-08-25T10:35:57.5+00:00
Givary-MSFT 35,646 Reputation points Microsoft Employee Moderator
2 answers

Prevent Office 365 to prevent me using my licensed office 2016

Hello I bought Office16ProPlusR_Retail using the HUP program. License status request returns 2 licenses: Office16ProPlusR_Retail edition Office 16, Office16ProPlusR_Grace edition The Grace edition comes with an error code : ERROR CODE:…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-08-24T07:07:58.34+00:00
Thibault 0 Reputation points
edited the question 2025-08-24T17:46:27.66+00:00
Stefan Blom 310.3K Reputation points MVP Volunteer Moderator
1 answer

Issues Accessing Installed Microsoft Apps on Windows 11

Unable to access installed Microsoft applications like Word, Outlook, and Excel on a desktop, while online access is functional. The same credentials and account information were used, and multiple troubleshooting steps were tried, including uninstalling…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-08-19T18:57:25.54+00:00
NatalieJ 0 Reputation points
commented 2025-08-24T08:55:05.9033333+00:00
Phoebe-N 2,055 Reputation points Microsoft External Staff Moderator
1 answer

How to permanently change the format date in Excel from d-m-yyyy to m-d-yyyy?

Hi Guys, I'm hoping that someone can assist me in resolving an issue with my Excel. I've already adjusted my PC's regional date format to (English, United States) in an attempt to change the date format in Excel from Day-Month-Year to Month-Day-Year.…

Microsoft 365 and Office | Development | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
Developer technologies | F#
asked 2023-09-04T05:17:56.3333333+00:00
Raven Sam 0 Reputation points
commented 2025-08-24T03:53:16.7033333+00:00
Velouria Denzer 0 Reputation points
2 answers One of the answers was accepted by the question author.

Problem Installing Microsoft 365 Apps on Windows 11 for Website Content Management

Hi everyone, I’m having trouble installing Microsoft 365 Apps (Word, Excel, Outlook) on my Windows 11 PC, which I use to manage content for my Texas Roadhouse Menu website. During the install process, it gets stuck at “We’re getting things ready” and…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2025-08-18T09:31:17.9866667+00:00
Emily Jack 20 Reputation points
accepted 2025-08-23T16:24:32.4066667+00:00
Emily Jack 20 Reputation points