CART Captions not displaying in Teams with URL API Ingestion code
We are trying to use Teams exclusively for our business meetings which need to be closed captioned for accessibility. Recently the API generated ingestion code is not working with Teams Meeting. The CART Captioner is given the ingestion code and puts it…
Microsoft Teams | Development
Error loading Teams App - Sorry, we ran into a problem loading this app. Please reload the page or try another time.
Hi, I created a Teams app to publish our web app on Microsoft Teams, 365, and Office. However, I get Sorry, we ran into a problem loading this app. Please reload the page or try another time. error after a few seconds of loading the page. The console…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Teams | Development
Missing Join/Leave Timestamps in Microsoft Teams Attendance Report
Dear Microsoft Support Team, We are currently facing an issue with the attendance report generated from Microsoft Teams meetings. When we download the attendance sheet, it only displays the participant names, joined status, and a timestamp column.…
Microsoft Teams | Development
How to display the adaptive card as Full width in teams 1:1 chat?
The Adaptive card attachments are not coming in the Full width of the teams 1:1 chat. Here the msteams: {"width":"full"} is added a property to achieve full width. But it is not coming in full width This is the sample json: { …
Microsoft Teams | Development
Adaptive Card not rendering on Teams Mobile app
Hello Microsoft Support Team, I am experiencing an issue where an Adaptive Card renders correctly on the Teams desktop client, but the same card does not appear on the Teams mobile app. Specifically: The card is built with version 1.5 and contains a…
Microsoft Teams | Development
Unable to Retrieve Cancelled and Exception Occurrences for Recurring Meeting Series Using Graph API
According to the Graph docs, this should be possible via the $expand=exceptionOccurrences parameter. So I tested the following query on a sample recurring event: GET…
Microsoft Teams | Development
Class Notebook not working when creating new Teams
Hi, I've got a problem with new teams being created, which have a class notebook that doesn't work. When trying to create a new blank class notebook I get a message saying 'something went wrong', and the option to retry. Every time I click retry, I get…
Microsoft Teams | Development

Are ApplicationAccessPolicy operations (such as creating, updating, or deleting policies) audited or recorded in Microsoft 365 audit logs, or are these activities not captured at all?
Are ApplicationAccessPolicy operations (such as creation, update, or deletion) audited in Microsoft 365 audit logs? If Microsoft does capture these logs, can they be viewed in the Microsoft 365 compliance/audit portal, or are these activities not…
Microsoft Teams | Development
Created a workflow in the Teams channel for BlueGreen deployment
We are currently implementing a Blue-Green deployment workflow in the teams channel->workflow and encountering an issue where the promotion step (from blue to green) times out prematurely. The workflow is designed to wait for manual approval before…
Microsoft Teams | Development
Teams – Copilot App Plugin 500 Error and Recap Page Access Issu
I genuinely do not understand what is happening between Teams and the Copilot App. Early this morning, our IT department raised a plugin 500 error, and we have already created an Azure support ticket as instructed. However, at this moment, another of our…
Microsoft Teams | Development
Users called plugin copilot agent return 500
Users called plugin copilot agent return 500 error in Teams copilot.
Microsoft Teams | Development
Intermittent issue with Azure Bot Framework (with teams channel)– ServiceError "A task was canceled." with 502
Hello Community, I am facing an intermittent issue with my Azure Bot (built using Bot Framework) connected with the Teams channel. The bot usually works fine, but I have noticed this problem twice in the past two months. While sending a message to the…
Microsoft Teams | Development
Getting " Unable to reach app. Please try again." error when attempting to submit feedback via Teams
Hi, I am using a Microsoft Copilot Studio bot in teams to attempt to submit the new native feedback functionality. Any time I hit submit, it shows the error: "Unable to reach app. Please try again." In Application Insights, the reaction of…
Microsoft Teams | Development
How can I make my Teams bot differentiate between regular users and admins so that only admins (e.g., Global/Teams Admins) can access certain features?
I'm developing a Teams bot that needs to differentiate between regular users and administrators within an organization using M365 Agent SDK. The bot should have restricted functionality where certain features are only accessible to users with…
Microsoft Teams | Development
Error when adding custom Teams app: “You don’t have access to this app”
I created a custom app in Microsoft Teams, but when I try to add it to My Apps I get this error: “You don’t have access to this app. Due to your org messaging policy, you are not allowed to install this app.” Here’s what I’ve checked so far: No custom…
Microsoft Teams | Development
Details: Error: 500: => System.InvalidOperationException
Following this document: https://learn.microsoft.com/en-us/microsoft-copilot-studio/publication-add-bot-to-microsoft-teams But I got the error code 500 when deploying Copilot Agents to my Teams: Details: Error: 500: =>…
Microsoft Teams | Development
batch request with the Graph SDK
When using a batch request with the Graph SDK to call the Teams remove member API, the call throws a "Too Many Requests" (HTTP 429) error. But even though the error is returned, the user is still removed from the team. Why does this happen? …
Microsoft Teams | Development
Teams App Login Loop when trying to Open Files Through Shared Channels
For the last few years we have accessed files of an external organization using the Teams app in iOS. We are connected to this organization using this documentation Collaborate with external participants in a shared channel (IT Admins) | Microsoft Learn.…
Microsoft Teams | Development
Error 500 Copilot reported
How to fix this error, get this when plugin Copilot App to Teams App
Microsoft Teams | Development
Keep getting 401 Unauthorized "Authorization has been denied for this request." trying to send message to channel with Azure Bot Framework
My goal is to be able to send messages programmatically to a Teams channel. I followed these steps: Created an Azure Bot and the App registration and added the Teams channel to it. I also generated a client secret for it. Created a Teams App and…