3,248 questions
3,248 questions with Surface | Surface Pro | Display and screen tags
4 answers
Surface Pro X presents blue screen requesting BitLocker key. Enter it and follow options but unit will not recover or allow reset. Next steps?
Suddenly my Surface Pro X presented the BitLocker screen. I provided it and got to several diagnostic options that I followed in succession as outlined on MS site, all without success. What should I be doing to resolve issue and get back to bootable…
Surface | Surface Pro | Display and screen
asked 2025-08-26T21:30:28.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 75%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWF%3C/text%3E%3C/svg%3E)
Walt Foley
0
Reputation points
answered 2025-08-28T16:38:09.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 72%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Scott Vanek
0
Reputation points
1 answer
surface tablet too glitchy!!!!!
incredibly sloooooooowwwww. cant take it. vlc is glitchy and freezes. want to go back to previous versions. had surface 7 before, so much better. great battery life is useless for this experience. try to project via hdmi cutting out every couple of…
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-28T02:39:21.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 79%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
CLAUDIO REY
0
Reputation points
answered 2025-08-28T14:08:07.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
1,310
Reputation points
Independent Advisor
0 answers
We shipped in a Surface for a cracked screen repair with a keyboard attachment. When we received the Surface back the keyboard wasn't included. Is there a way to get it back?
We shipped in a Surface for a cracked screen repair with a keyboard attachment. When we received the Surface back the keyboard wasn't included. Is there a way to get it back?
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-26T23:28:09.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Caleb Aldridge
0
Reputation points
asked 2025-08-26T23:28:09.22+00:00
Caleb Aldridge
0
Reputation points
6 answers
I have a problem with the resolution of a second monitor as it became low after an update
I have a Microsoft surface Pro 11 and after an update today the resolution of the second monitor is very low. I have follow all advice (update drivers, checked display settings, restore monitor to factory settings, etc) with no luck. I have restarted…
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-12T09:11:45.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 13%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Maria Romero-Gonzalez
10
Reputation points
edited an answer 2025-08-26T23:12:50.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 65%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Paula Scholz
0
Reputation points
0 answers
Windows Surface 11 - Screen unwanted rotation issue
Hello I finally managed to replicate an issue I am having with my surface pro 11 Scenario 1 -I am using my surface pro wth slim keyboard attached - All good -I detach the keyboard, while holding the surace in landscape position -the screen auto rates to…
Surface | Surface Pro | Display and screen
3,248 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 26%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
0 answers
surface pro x doesn't boot
Hi my Surface Pro X stopped working after I installed a software and is not boot I would like to recreate a new install but I'm constantly getting stuck at the bi BitLocker key step and I don't know how to move forward please call me it's urgent. My…
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-25T18:38:54.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 95%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
GETSIMPL
0
Reputation points
edited the question 2025-08-25T21:15:14.2233333+00:00
Erland Sommarskog
124.9K
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
MS Surface Pro
My wife has an MS Surface Pro notepad. Bridge Base Online (BBO) is a free prgramme to play Bridge. One can alos view / watch (kibitser) otehrs play She wants to view (Kibits) others playing (and learn) but the line between the Tables of people…
Surface | Surface Pro | Display and screen
3,248 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
1 answer
Monitor connection
Hi , I have surface pro 8 and LG smart monitor 32SR50F, and since the recent surface pro update, the tablet are unable to connect to my monitor via cable. What could be the potential issue here?
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-18T03:56:21.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 43%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Andri Darmoko
0
Reputation points
answered 2025-08-18T14:10:52.82+00:00
Harold Milan
1,310
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
I have a Surface Pro 9 and I don't have Table option
I have read in several posts that I should be able to go to Settings and see Table as an option and to select When I use this device as a tablet. I don't have Table as an option in my Settings.
Surface | Surface Pro | Display and screen
3,248 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 66%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
portable monitor
I have surface pro 11th edition and I tried to connect an Acer portable monitor and it just flashes on and off and then never connects. What montior will work with my laptop?
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-15T15:51:42.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 87%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jocelyn Cascioli
0
Reputation points
answered 2025-08-15T17:04:23.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 72%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JANSHER
855
Reputation points
Independent Advisor
1 answer
well my windows 7 surface pro screen is broken and if i try to connect it to my monitor nothing works! is there a way i can factory reset it and then connect it to my monitor
my screen is broken and i need it to display on my monitor because i cant afford to fix it or replace it and i need it to make music!
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-15T02:53:59.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
luke Rabitoy
0
Reputation points
answered 2025-08-15T14:37:06.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jeric
1,685
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Can't get @ symbol on my new surface pro 12 inch keyboard
When I click shift key + number 2 button, I do not get an @ (whcih I want), I get a " which I do not want. Help! It is a brand new keyboard.
Surface | Surface Pro | Display and screen
3,248 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 98%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Surface 8 wont detect 3rd screen
Pro 8 wont detect 3rd screen. Have purchased a new minidock, updated drivers, reinstalled windows, checked cables What am i doing wrong?
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-12T15:46:06.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 24%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jim Keay
0
Reputation points
answered 2025-08-12T16:45:54.8166667+00:00
Harold Milan
1,310
Reputation points
Independent Advisor
1 answer
Surface pro 11 5G Dolby Vision not working
Hi it's been almost a year since the Surface Pro 11 5g models released and the issue of Dolby Vision not working has still not been resolved. Is anyone looking into this. Its just a driver or software issue that should easily get fixed if any effort was…
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-09T00:17:25.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
XO
0
Reputation points
answered 2025-08-09T15:19:20.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Carl Nazario
1,580
Reputation points
Independent Advisor
2 answers
Extended Display Monitors won't adjust Display Resolution after Auto-Update
Hello, I have a surface pro 11 connected to a docking station with 2 monitors. I was hit with an auto update last night and this morning my monitors Aspect Ratio is off and won't allow me to change their Display Resolution under Display Settings. I…
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-08T17:10:53.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 39%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
First_Last123
0
Reputation points
answered 2025-08-08T19:18:28.4633333+00:00
JANSHER
855
Reputation points
Independent Advisor
1 answer
surface pro 7 plus auto-rotate issue
Hello everyone, I'm having an issue with my Microsoft Surface Pro 7+ where the auto-rotate feature has stopped working. This happened right after I updated my Windows and Intel GPU drivers. Here's what I've tried so far to fix it: I've installed all the…
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-07T13:19:38.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 40%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOE%3C/text%3E%3C/svg%3E)
oussama errafik
0
Reputation points
commented 2025-08-07T18:04:45.11+00:00
Jeric
1,685
Reputation points
Independent Advisor
3 answers
AUTO ROTATE NOT WORKING ON MY SURFACE PRO 7+
hi everyone i am currently having an issue with my microsoft surface pro 7+ i lost the feature to auto-rotate i did everything installed the lastest firmware and windows update, this all happened after i updated windows and my intel gpu drivers and i…
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-05T12:02:56.23+00:00
oussama errafik
0
Reputation points
commented 2025-08-07T17:23:22.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 90%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carlo Luna
640
Reputation points
Independent Advisor
1 answer
my face recognition and now my pin no longer work to login to my surface pro
my face recognition and now my pin no longer work to login to my surface pro. I have to use my password now. when i finally login and go to settings to try and set them back up, it's says currently unavailable. I've tried restarting but nothing works.
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-07T01:17:17.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Flo Langilotti
0
Reputation points
answered 2025-08-07T14:09:18.0166667+00:00
JANSHER
855
Reputation points
Independent Advisor
1 answer
Does Surface pro work with 3 external monitors?
Hello, I would like to get a surface pro 12 inch 2025, 2 in one laptop, but I currently have a set up of 3 external monitors, connected with a Docking Station HP Thunderbolt G5, this surface pro laptop will work using 3 external monitors at the same…
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-05T05:37:31.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 77%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIF%3C/text%3E%3C/svg%3E)
IGNACIO FONSECA HERNANDEZ
0
Reputation points
answered 2025-08-05T14:20:40.3166667+00:00
John Carl Nazario
1,580
Reputation points
Independent Advisor
1 answer
Trying to file a claim with Microsoft Complete-warranty expires Sept 2 2025
I am having trouble getting Microsoft Support to open a repair through Microsoft Complete for my Surface Pro 7+. My Surface Pro has a cracked screen near my camera, and I need this for college in a month. I used my personal email that is associated with…
Surface | Surface Pro | Display and screen
3,248 questions
asked 2025-08-01T18:34:39.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 59%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Matteo Rizzotti
0
Reputation points
answered 2025-08-01T20:16:55.3633333+00:00
JANSHER
855
Reputation points
Independent Advisor