1,144 questions
1,144 questions with Surface | Surface Laptop | Performance and maintenance tags
1 answer
I have a snapdragon x 12 core windows surface with a 16gb ram using ARM64. I want to know whether I can use serum the music plugin. They have a new version out too so I want to see if this is compatible.
I have a snapdragon x 12 core windows surface with a 16gb ram using ARM64. I want to know whether I can use serum the music plugin. They have a new version out too so I want to see if this is compatible. I have noticed some plugins work for my music…
Surface | Surface Laptop | Performance and maintenance
asked 2025-08-28T19:14:20.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 90%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yash Sooknah
0
Reputation points
answered 2025-08-28T20:24:24.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 46%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Edward Schlobohm01
845
Reputation points
Independent Advisor
1 answer
Surface laptop 7th edition business - Intel - Slow Windows Updates
Hi. Does anyone have issues with Windows Updates taking forever to install on the new Surface laptop or Surface Pro - 7th Edition Intel versions ? They seem to take ages. For example, I'm currently downloading KB5063878 and it's taking forever but this…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-21T16:03:13.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 21%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jason Brown
0
Reputation points
commented 2025-08-28T11:20:51.34+00:00
Jason Brown
0
Reputation points
0 answers
Sending device back to Microsoft through support, but need clarity on process
Hello, got a Microsoft Surface Laptop 7th Edition, and it has stopped working with a year, it is under warranty. The key issue is it will not turn on. The windows logo keeps flashing but it will not turn on. I have tried all trouble shooting from MS…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-28T11:02:17.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 64%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Ruhie Kumar
0
Reputation points
asked 2025-08-28T11:02:17.4566667+00:00
Ruhie Kumar
0
Reputation points
0 answers
Does the surface laptop 7 13.8 inch support eGPUs?
I’ve had my surface laptop 7 for more than a year now. I love it and it got me through my last semester of college. I’ve been into playing more video games recently and saw that I could buy an eGPU to help with the performance on games. I’m not super…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-27T12:33:32.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Sean Lingat
0
Reputation points
asked 2025-08-27T12:33:32.0166667+00:00
Sean Lingat
0
Reputation points
1 answer
On Microsoft Surfaces, once you use power+volume to access BIOS, how to enable AVX2?
Copilot suggests that Illegal instruction (core comped) from libtensorflow_framework.so.2 on the guest-OS, plus lack of "AVX2 - 1" in VirtualBox's logs, is due to BIOS disabled AVX2. But have not found CPU extension options through Microsoft…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-22T07:24:20.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 1%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Am Pacific42
0
Reputation points
answered 2025-08-22T14:00:49.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 46%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harold Milan
1,310
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Why do Microsoft make it difficult if not impossible to remove programs?
I have has Microsoft Surface Laptops and PC's in the past running Windows 10 (or below). I was forced to upgrade to a new Surface Laptop to get Windows 11. I had to pay for this laptop...it was not given to me for free by Microsoft. However my ability…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 55.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
if i switch out of s mode will it effect my warranty?
i got a hp laptop and my girl says switching out of s mode will get rid of my warranty.
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-20T03:58:01.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 91%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
August Everdean
0
Reputation points
answered 2025-08-20T13:04:31.9933333+00:00
Barb Bowman
78,580
Reputation points MVP
Volunteer Moderator
2 answers
Last USB device has malfunctioned error with USB C Hub
I keep getting the 'Last USB device has malfunctioned' error when using a USB C hub, including the annoying double beep. I have tried two separate USB C hubs with the same issue. Device Manager shows an 'Unknown USB Device (Port Reset Failed)' which I…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-16T11:36:51.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 37%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PW
0
Reputation points
commented 2025-08-19T20:48:41.3766667+00:00
Barb Bowman
78,580
Reputation points MVP
Volunteer Moderator
1 answer
Xbox controller won't connect to Surface Laptop Studio 2
When I try to connect an xbox controller to my laptop via Bluetooth, it seems to work, then gives the error message "Your device ran into a problem and needs to restart." Then, the controller is gone when it restarts. No issues when connecting…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENJ%3C/text%3E%3C/svg%3E)
1 answer
(Surface Laptop Studio 2) Certain keys not registering a press
I'm using a Surface Studio 2, and recently the minus ( - ) and left bracket ( [ ) keys have stopped working, but only mostly. If I press the key rapidly, maybe 10 to 20 times in quick succession, I might finally get it to produce one of the needed…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-06-29T20:44:23.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 67%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Times
5
Reputation points
commented 2025-08-16T18:43:14.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 26%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stuart Pittwood
0
Reputation points
2 answers
Rubber strips along the bottom of the device are beginning to peel off
Hi! Sorry, not really a performance and maintenance question as such, but I'm curious if anyone knows the answer regardless. The rubber supporting strips on the bottom of my Surface Laptop Studio 2 are beginning to peel off. I'm wondering what the best…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-14T21:29:02.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 22%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
みどり ちゃん
0
Reputation points
edited an answer 2025-08-15T14:09:04.9733333+00:00
Harold Milan
1,310
Reputation points
Independent Advisor
2 answers
How to fix “couldn’t find bootable operating system” error?
windows 10 surface laptop. Blue screen; “couldnt find a bootable operating system”. it then takes me to a UEFI. What do I enter for the boot order? I’ve tried every single re-ordering combination and it hasn’t work. My laptop is basically stuck in a…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-12T03:32:41.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 57.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Caitlyn
0
Reputation points
answered 2025-08-14T20:35:18.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
John Carl Nazario
1,580
Reputation points
Independent Advisor
1 answer
Lockdown browser- detection of VMs on device but I do not see any
Surface Laptop 2- refurbished from amazon but it was swiped clean. I'm having trouble with Lockdown browser which is needed for school. As soon as I launch the quiz/ test it gives me a moose VM popup that says VMs have been detected and it will shut down…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-12T19:17:21.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 41%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RP
0
Reputation points
answered 2025-08-12T20:01:13.75+00:00
John Carl Nazario
1,580
Reputation points
Independent Advisor
1 answer
How to fix dim keys on keyboard
I just got a Microsoft surface laptop recently. My brightness on certain keys of the keyboard don't work. That is some keys light up fully and properly whereas some are dim and some don't light up at all. This has been the issue ever since i first turned…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-05T23:02:13.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Saskia Barran
0
Reputation points
answered 2025-08-12T17:24:09.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jeric
1,685
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Repair Not Fixed: Surface Laptop 7
I sent my Surface Laptop 7 for warranty repair (I paid for the highest spec device and extended service plan and have two years of warranty left). I sent a movie showing the intermittent keyboard failure. They sent me back the exact same device with…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-08T01:16:40.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 85%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
JOSHUA ALLEN
20
Reputation points
commented 2025-08-12T13:13:25.52+00:00
Jeric
1,685
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to Unrestrict my Surface Laptop SE
Title: Surface Laptop SE blocks EXE downloads and access to CMD/PowerShell Body: I recently got a Surface Laptop SE and have encountered several restrictions that I can't explain. The device is not managed by any school or organization, yet I'm…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 61%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Surface Laptop keyboard and trackpad intermittently cutting out
Hello, I have very recently purchased a brand new Microsoft Surface Laptop 13in 1st Ed w/Snapdragon. Everything seems fine and is working relatively well except for the keyboard and trackpad, which both seem to intermittently cut out every now and…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-10T00:38:52.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 46%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG6%3C/text%3E%3C/svg%3E)
GeorgeFoster-6495
0
Reputation points
answered 2025-08-10T18:24:53.3433333+00:00
Harold Milan
1,310
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
My surface laptop 4 is stuck on an update from a long time ago how do I fix this?
My surface laptop 4 is stuck in an update from 2018 which is weird because I believe the 4 wasn't out in 2018. That's probably why the update won't go through but is there a way to get rid of it because it's stopping my laptop from getting newer updates…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-08T08:44:44.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 38%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Judi_laxxxx
20
Reputation points
commented 2025-08-08T13:40:28.6633333+00:00
Judi_laxxxx
20
Reputation points
1 answer
Chasing on a repair
HI all , wanting to chase up this MS Case number : #2042713001 , i am trying to get some feedback of when this will be repaired ? thanks Matthew Stapleton
Surface | Surface Laptop | Performance and maintenance
1,144 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 40%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOS%3C/text%3E%3C/svg%3E)
1 answer
Where can I purchase rubber feet for the Surface Laptop 6 for Business?
I am using the Surface Laptop 6 for Business. I lost one of the rubber feet. I wanted to purchase a replacement, but it is not available at the Microsoft Store. https://www.microsoft.com/ja-jp/store/b/surface-repair-parts?ocid=cmmjcz28if8 iFixit is out…
Surface | Surface Laptop | Performance and maintenance
1,144 questions
asked 2025-08-05T10:17:35.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 38%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYF%3C/text%3E%3C/svg%3E)
yohei fujikawa
0
Reputation points
commented 2025-08-07T13:18:25.2466667+00:00
Jeric
1,685
Reputation points
Independent Advisor